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The Power of Accurate Documentation - The Cold Star Project
Your organization's speed of response is critical, whether it's taking advantage of opportunities in the marketplace, delivering on a critical mission, or responding to an angry customer.
Yet most companies' documentation processes are terrible. And without good, timely documentation, you won't learn anything.
Tune in for examples of how poor or non-existent documentation processes have resulted in failure of organizations...and most disturbingly, lessons these organizations thought they learned becoming invalidated as the story of what happened changed over time. That changing story is a direct result of poor documentation.
Talk to Cold Star: https://coldstartech.com/bookcall
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By Jason Kanigan
4.3
44 ratings
Your organization's speed of response is critical, whether it's taking advantage of opportunities in the marketplace, delivering on a critical mission, or responding to an angry customer.
Yet most companies' documentation processes are terrible. And without good, timely documentation, you won't learn anything.
Tune in for examples of how poor or non-existent documentation processes have resulted in failure of organizations...and most disturbingly, lessons these organizations thought they learned becoming invalidated as the story of what happened changed over time. That changing story is a direct result of poor documentation.
Talk to Cold Star: https://coldstartech.com/bookcall