In this episode of the Power of Data Podcast, Michael Conway, UK Banking and FinTech Industry Leader at IBM, joins Nick White to explore how artificial intelligence and data are transforming the financial services landscape.
Michael shares his journey from data to AI leadership, and how IBM is helping banks and fintech’s navigate the fast-moving world of intelligent automation. From reducing cost-to-serve while improving customer experience, to building AI strategies that scale with governance and grit, Michael offers practical insights into what separates AI leaders from laggards. He also discusses the importance of upskilling, the future of workforce transformation, and why high-quality, well-managed data is the foundation of any successful AI initiative. Whether it’s complaints handling, customer service, or regulatory compliance, Michael explains how AI is delivering real-world impact at scale - and why the best place to start is simply to start.

In this episode, Rich Cooper, Data & Insight Manager at AFC Bournemouth, joins Susan McKay, International CMO at Dun & Bradstreet, to explore how data is powering innovation and personalisation in football. Rich shares his journey from financial services to football, and how agility, collaboration, and experimentation are helping the club better understand and engage with fans. From building a centralised data foundation to launching a preference centre that boosted email engagement, Rich explains how data is being used to make smarter decisions and create more meaningful experiences. He also reflects on the human side of data – like the story of a young fan from Chile whose love for the club began with a video game – and how storytelling can bring data to life.

Join us for an enlightening conversation with Professor Richard Wilding, OBE, a leading expert in supply chain resilience, as we explore the dynamic world of manufacturing supply chains.

In this episode, Nick White, Head of Sales at World Wide Network, Dun & Bradstreet, sits down with Professor Wilding to discuss the transformative impact of the pandemic on global supply chains and the innovative strategies that have emerged in response. Known for his extensive work in both industry and academia, Professor Wilding shares his insights on building resilient and anti-fragile supply chains that not only recover from disruptions but also grow stronger.

Discover how advancements in AI and big data analytics are revolutionising supply chain management, and learn about the importance of supply chain diversification and ESG considerations in today's volatile environment. From the principles of multi-shoring to the role of technology in enhancing decision-making, this episode offers a comprehensive look at the future of manufacturing supply chains.

Tune in to understand how to leverage these insights to strengthen your supply chain, ensure sustainability, and maintain a competitive edge in the manufacturing sector. 

In this episode, Susan McKay, International CMO at Dun & Bradstreet, sits down with Geoff White to explore the intersection of organised crime and technology. Geoff, known for his extensive work on the Snowden leaks and his recent book “Rinsed,” shares his expertise on how technology is both a tool and a target for financial criminals. From the challenges of money laundering in the digital age to the role of cryptocurrency and AI in combating financial crime, this episode offers a comprehensive look at the evolving landscape of financial crime and the innovative solutions being developed to tackle it.

Discover how the use of smart global data and advanced analytics can empower institutions to make smarter decisions, protect themselves, and stay ahead of financial criminals. Tune in to understand the complexities of financial crime and learn how data and technology can be leveraged to protect institutions and individuals alike.

In this podcast, Patrice Bendon, Customer Success Director from Dun & Bradstreet, speaks with Euan Slack, Head of Spotlight at the UK Cabinet Office. They discuss the programme’s origins, it’s data-driven approach to streamlined due diligence in government grants, and the pivotal role of data innovation across government functions.

In this episode of The Power of Data Podcast, Sara de la Torre, Head of Financial Services at Dun & Bradstreet in the UK, engages in a conversation with Dame Teresa Graham, UK Chair at UK Finance for SME’s, and Dun & Bradstreet’s, Ravi Sidhu, our Subject Matter Expert for Credit Risk and Compliance for SME’s. The conversation centers on unlocking SME growth in the UK, delving into the transformation of SME finance, exploring the drive for innovation, and discussing contributions towards overarching economic and environmental sustainability goals. 

Pekka Dare, Vice President of the International Compliance Association (ICA) and Neil Isherwood, Dun & Bradstreet’s Compliance Expert & Strategy Leader discuss the changing role of compliance, the growth of the regulatory sector and the importance of adopting a digital solution to help manage risk across your business.

Will Hudson, Vice President of Dell Customer Experience and Data Transformation joins Anthony Scriffignano, Dun & Bradstreet’s SVP and Chief Data Scientist where they discuss the creativity and innovation in the technology industry, the importance of determining the value of data to drive business growth, and finding the balance between privacy and personalization.

Dr Henna Karna, Managing Director, Global Insurance & Risk Management Solution at Google Cloud joins James Harrison, Head of UKI Insurance at Dun & Bradstreet where they discuss the modernisation of insurance, the importance of having a joint digital and data strategy and how Google Cloud is accelerating the insurance sector with data.

We are joined by James Fox, Managing Director, EMEA and Regional Customer Officer of Financial services at BAE Systems Digital Intelligence, where he and Nick White, Head of D&B Accelerate discuss how digital intelligence can detect and prevent financial crime, the challenges of data regulations, and the ability to stay current with market-changes.