Using research from neuroscience, psychology, social science, as well as captivating examples of real people doing extraordinary things, renowned ‘Undercover Economist’ Tim Harford explains that the human qualities we value: creativity, responsiveness, and resilience, are integral to the disorder, confusion, and disarray that produce them.

Harford visits the RSA to help us understand why unexpected changes of plans, unfamiliar people, and unforeseen events can help generate new ideas and opportunities as they make us anxious and angry; and come to appreciate that the human inclination for tidiness in our personal and professional lives masks deep and debilitating fragility that keep us from innovation.