Given that a huge part of our mission here on The Generational View is to increase empathy across differences, particularly generational differences, I thought it’d be more than fitting to have an expert come on and share with us, what empathy is, why it’s important (particularly in the middle of a public health pandemic and a racial pandemic) and what being empathetic looks like in practice for us all.

Our Guest

Liesel Mindrebo Mertes (Lee-Sil mertes) is an acclaimed speaker, writer, Workplace Empathy Consultant with Handle with Care Consulting, and host of the Handle with Care: Empathy at Work podcast.

What you’ll hear in this episode

• Hijacking narratives and conversations and how to avoid doing that (00:05:00)
• Being empathetic across generations and racial identities (00:18:30)
• Liesel’s work as a Workplace Empathy Consultant (00:55:32)

Additional Resources

Handle with Care Consulting