The latest episode of The A100 podcast features Barb Jones, CEO of the Clinical and Laboratory Standards Institute (CLSI), alongside OnWrd & UpWrd’s Meghan Henning. Broadcast live from the ASAE annual conference, the two discuss artificial intelligence and how to manage change within a well-established organization. 

CLSI boasts a history that spans five decades, with only three CEOs in charge throughout its existence. Barb says that navigating change within this legacy organization has been remarkably easy. When your mission is deeply ingrained, well-structured and widely understood, change is natural. It’s a testament to the power of a strong mission. 

The pair also discussed the increasing popularity of artificial intelligence and how it could potentially impact the clinical and laboratory domain. Barb has a data scientist daughter who has shared insights into the intricacies of AI. She explains it as a computer program that is tirelessly learning from vast amounts of data, 24/7, more than we as humans could ever do in years. It never gets tired, and it never has to sleep. The challenge lies in the data itself, since biased or false information can influence artificial intelligence’s outcomes. As Barb puts it, “you can use these very powerful tools about 80 percent of the way, and then there’s a point at which you need to have humans come in and be a part of the process.” 

Barb and Meghan agree that there are challenges, but also opportunities that come with the use of artificial intelligence. There needs to be a middle ground in terms of using it, and organizations that have determined effective use cases have a leg up. 

Tune in to this episode for an in-depth look at how organizations can thrive by embracing change and harnessing the potential of artificial intelligence. 

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