In this episode of Trials and Tribulations, we sit down with Kristyn Berger, President of Berger HR Solutions, to uncover the most underrated yet essential tool in any employer's toolbox: documentation. From the dangers of vague write-ups to the legal and cultural benefits of keeping detailed, objective records, Kristyn shares real-world insights and actionable tips for small and mid-sized business owners. Whether you're managing your first employee or building a growing team across multiple states, learn how effective documentation can protect your company and strengthen your workplace.