CX Today's Susie Harrison hosts Dave Hampton, Head of Managed Services at Ultima Business Solutions, to explore their evolutionary and mutually beneficial partnership with Bright Pattern. 

In this session we cover:

• How Bright Pattern's solutions have impacted Ultima's business operations and customer experience
  
  
• Some of the key challenges or pain points that Ultima was looking to address by implementing Bright Pattern's technology
  
  
• The measurable benefits seen by Ultima since working with Bright Pattern 
  
  
• How their partnership will continue to evolve