01:25 IBF's S&OP Maturity Model
02:15 Transformation projects requires an initial assessment 
03:15 The value of benchmarking before improving S&OP
06:55 The value of S&OP during Covid-19
09:24 IBF's maturity model is independent and unbiased and doesn't push you towards a software solution
14:25 How to use the Maturity Model 
20:18 The outputs and recommendations

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