Physio Foundations

The problem with clinical communication part 2 - applications to real clinical cases

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Zuzana and I discuss the application of my 10 tips for clinical communication to clinical cases. 

 

In this episode:

  • 2:30 ‘Now I understand, nobody has explained it to me like that!’. How to tailor your patient education to different people  
  • 6:17 The Teach Back method – a powerful way to confirm if the patient understands you, using their own words
  • 7:57 A patient may not be ready to hear what you want to say.  Repeat and reinforce important points multiple times.
  • 11:00 Doing ‘hands on’ treatment – this is the perfect time to do some education and explore their perspectives and goals
  • 15:40 Using patient’s jargon to help them understand their problem more deeply.
  • 21:50 The exercises people do have a foundation in clinical communication and humour
  • 23:30  If someone has bought in a radiology report, it is meaningful to them. Don’t ignore it.
  • 26:20  Using literature in your education without just appealing to authority

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    This is a discussion aimed at health professionals and health professional students. Always seek the guidance of a qualified health professional with any questions you may have regarding your health or a medical condition.

     

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    Physio FoundationsBy Perraton.Physio