The Process Fixer, with Derrick Mains

The Process Fixer: How Asking 'Why' & Fresh Perspectives Revolutionize Business


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In this insightful episode, we delve into the significance of asking "why" and gaining fresh perspectives. Discover how understanding the reasons behind actions and decisions can transform your business. We explore the magic of curiosity, share real-life stories, and highlight the pivotal role of different viewpoints in making informed choices. Learn how Pattern interruptions and memorable interactions at fast-service restaurants like McDonald's foster brand loyalty, and how seeking alternative perspectives can unveil hidden truths. πŸ”πŸ€

Join us as we recount the tale of a company that ditched the old for the new, using carts instead of brute force, and witnessed a remarkable 543% increase in production! πŸ’ͺπŸ’Ό

We are your partners in embracing the unvarnished truth, providing data-driven insights that CEOs can't ignore. Dive into a world where fresh perspectives drive meaningful change, transparency is paramount, and empathetic analysis is the name of the game. Welcome to the Process Fixer podcast – where we challenge the status quo and unlock your business's full potential! πŸš€πŸ’ΌπŸŽ™οΈ

00:00 Unvarnished Proof: Seeing Things from a Different Perspective

01:12 The Power of Asking "Why"

02:15 Challenging the Status Quo: Asking "Why" in Process Fixing

04:21 The Importance of Human Connection in Business

05:24 Building Brand Loyalty through Memorable Customer Experiences

08:18 The Power of Knowing the "Why" in Business Decision-making

11:12 Improving Production Efficiency with Carts

12:35 Increased Production and Improved Work Experience

14:39 The Importance of Perspective and Fresh Eyes

18:37 Providing the Unvarnished Truth: Foundation for Decision-making

20:16 Multiple Perspectives: Keys to Delivering Data-driven Results

22:01 Employees Can't Always Tell CEOs the Truth

23:06 Shedding Light on Business Inefficiencies through Expert Analysis

24:29 Introducing the Process Fixer: Seeing the Bigger Picture

#changeleadership #changemanagement #change #leadership #leadershipdevelopment #business #businessleadership #podcast

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The Process Fixer, with Derrick MainsBy Derrick Mains