Project Managers' Coffee Chat with Tim & Merv

The Project Leader and Their Stakeholders - Tips, Tools, and Techniques for Engaging Our Stakeholders (S4E019)


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In this dialogue between Merv Jersak and Tim Jerome, the hosts explore effective project management strategies with a focus on stakeholder and executive engagement. They discuss overcoming challenges with rogue executives and information gatekeepers through practical techniques and respectful confrontation, aiming to improve project outcomes by addressing human factors. Strategies include engaging in meaningful dialogue, sharing information to empower others, and leveraging executive support for project success. The conversation emphasizes the importance of understanding and navigating organizational dynamics and human behaviors to enhance collaboration and project delivery.

Main Take-Aways

1)     Project managers will be faced with ‘rogue’ executives who must be effectively engaged to help your project succeed.

2)     Project managers will encounter information gatekeepers who need to be persuaded to share their knowledge and not hoard it.

3)     Project managers must become comfortable engaging stakeholders who have higher rank and greater authority.

4)     Project managers will be subject to ‘fly-by’ stakeholders who must be confronted to engage effectively with the project.

 

Show Notes

Today’s Project Managers Coffee Chat: Tips, Tools, and Techniques for Engaging Our Stakeholders

00:28 Introducing practical application of tips and techniques to engage stakeholders on our projects.

03:02 Merv discusses some ideas on handling rogue executive stakeholders, and helping them engage effectively in their role as key contributors to the project.

04:18 Tim adds a tip on utilizing respectful confrontation.

06:23 Merv shares a way of dealing with information gatekeepers in order to help them understand that releasing information is more effective than holding it close.

07:34 Tim includes some thoughts about how we as project managers treat information as a commodity, and help our stakeholders understand this as well.

10:20 Merv offers a tactical approach to influencing higher ranking executive stakeholders to engage them in supporting the project for greater success to which Tim provides a lesson from Ben Franklin’s approach to gaining others’ trust.

15:05 Tim presents an idea on how to gaining executive stakeholders’ confidence through employing assessment and engagement strategies.

18:11 Merv recounts a technique he was able to successfully employ in working with a ‘fly-by’ executive to have them become more engaged in his project.

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Project Managers' Coffee Chat with Tim & MervBy Merv Jersak & Tim Jerome