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The Puzzle of Change - Frontline Innovators - Episode # 031
Today’s guest has been working in the natural gas industry since 1995. He worked his way from the bottom of the industry to being a foreman on sites, which is where he discovered his passion for helping people and interacting with them. Now, Brent Shoemaker is the Applications Process Improvement/Training as a Consultant at Williams. He sits down with host Justin Lake to talk about some of the biggest challenges that frontline workers face today.
Takeaways
- The biggest challenge facing the frontline workforce today is the rapid change in technology and all different kinds of regulations to follow.
Quote of the show:
22:17 “We had this massive puzzle and everybody's a piece of that puzzle. You need to know where you're at within that puzzle and how you understand and make sure that the end user knows where they are, how they fit with all these other pieces that creates this one puzzle.
Because the work that they would do on, in their role affects somebody either positive or negative downstream, or vice versa. So it was teaching people, here's Maximo, or here’s Piqua, or here's a locus or here's GIS. Here's these applications and here's how to use it. But here's why you're asking, being asked to use them. And this is how you use it within your role.”
Links
- LinkedIn: https://www.linkedin.com/in/brent-shoemaker-7330361a0/
Ways to Tune In:
- Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
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By frontlineinnovators
5
1010 ratings
Today’s guest has been working in the natural gas industry since 1995. He worked his way from the bottom of the industry to being a foreman on sites, which is where he discovered his passion for helping people and interacting with them. Now, Brent Shoemaker is the Applications Process Improvement/Training as a Consultant at Williams. He sits down with host Justin Lake to talk about some of the biggest challenges that frontline workers face today.
Takeaways
- The biggest challenge facing the frontline workforce today is the rapid change in technology and all different kinds of regulations to follow.
Quote of the show:
22:17 “We had this massive puzzle and everybody's a piece of that puzzle. You need to know where you're at within that puzzle and how you understand and make sure that the end user knows where they are, how they fit with all these other pieces that creates this one puzzle.
Because the work that they would do on, in their role affects somebody either positive or negative downstream, or vice versa. So it was teaching people, here's Maximo, or here’s Piqua, or here's a locus or here's GIS. Here's these applications and here's how to use it. But here's why you're asking, being asked to use them. And this is how you use it within your role.”
Links
- LinkedIn: https://www.linkedin.com/in/brent-shoemaker-7330361a0/
Ways to Tune In:
- Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS