Legacy Builders: Strategies for Building Successful Family Enterprises

The Quiet Fix: Why Better Family Communication Starts Before the Meeting Begins


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In this episode, Shauna Trainor, Principal at A&O Partners, invites us into the often overlooked spaces where clarity, courage, and connection shape the future of enterprising families. Drawing from her background in business, psychology, and systems thinking, Shauna helps us reframe how family conversations become the foundation for shared decision-making across generations.

Shauna shares why many answers already exist within families if we're willing to slow down, ask the right questions, and listen beyond the surface. We explore how unspoken complaints often sound like blame or shame, and how reframing them into requests opens doors to empathy, understanding, and real change. Whether you’re wrestling with readiness, managing expectations, or inviting the next generation to the table, this episode offers grounding questions and practical ways to begin at your own pace, and with your values leading the way.

About Shauna Trainor

Shauna Trainor works with enterprising families across North America to navigate the complexities of ownership, wealth, and family dynamics. Through a collaborative planning process, she helps families identify, clarify, and articulate their multigenerational vision and strategy. Her work supports the development of effective governance structures, strengthens communication, and fosters shared decision-making. Drawing on her background in business and psychology as well as her broad educational and travel experiences Shauna brings a well-rounded perspective that helps families and individual members move toward their desired outcomes with clarity and confidence.

Resources discussed in this episode:

  • Life Is in the Transitions: Mastering Change at Any Age
  • Brené Brown
  • The Wealth Money Can't Buy
  • All in All: Mulliez Family Triumphs

Contact Cory Gagnon | Beacon Family Office at Assante Financial Management Ltd. 

  • Website: BeaconFamilyOffice.com
  • LinkedIn: Cory Gagnon
  • LinkedIn: Beacon Family Office
  • Email: [email protected]

Contact Shauna Trainor | A&O Partners LLP: 

We're bringing together leading experts to tackle some of the most pressing challenges facing family businesses today—from succession planning and governance structures to preparing the next generation for leadership roles. You'll walk away with actionable strategies and fresh perspectives on building resilient family enterprises.

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Legacy Builders: Strategies for Building Successful Family EnterprisesBy Cory Gagnon