In this episode of The Founder Ride, Randy Gerber explores the under appreciated role of the Chief Operating Officer, the steady force behind a company’s day-to-day success. While founders may be the visionaries, COOs are the executors who turn that vision into reality. Randy discusses how the best COOs balance structure with adaptability, create alignment across teams, and quietly shape a company’s culture and growth trajectory. Through real-world examples and practical insights, he highlights why every great founder needs a strong second-in-command — and how that partnership can be the difference between chaos and clarity.