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In this episode of the HEART Leadership Podcast, Sara unpacks the “R” in HEART — Respond — and why action is the true test of leadership.

When someone comes forward with a concern, request, or disclosure, silence is still a response — and often the most damaging one. Sara explores why timely, sincere responses build trust, while inaction erodes credibility, engagement, and culture.

Drawing from real-world HR experience, this episode addresses the reality that while HR can recommend and facilitate, it is ultimately leaders who must act — and when they don’t, trust is lost. Sara shares practical guidance on how leaders can respond with care, clarity, and accountability, even when answers aren’t immediate.

This episode is a powerful reminder that without response, HEART becomes an empty word — and leadership loses its impact.

A HEARTfelt thank you for listening!