Jewelry consultant Megan Crabtree discusses ways to improve sales and the customer experience, from data to artificial intelligence (AI).

Brian Stamey, vice president of marketing and operations at International Diamond Center (IDC), addresses the market’s current challenges and explains the importance of branded jewelry to the Florida-based retailer. This podcast was recorded on July 8, before the US’s announcement of 25% tariffs on Indian goods.

Allison Vigil, President of the Signet Jewelers-owned business, explains why the company shifted from rental services to selling pre-owned goods.

Andrew Rickard stresses the importance of getting a credit report and outlines his plans for the Jewelers Board of Trade (JBT) after his recent appointment as its president. Plus: Lab-grown diamonds, tariffs, and the state of the industry.

Nilesh Chhabria, chief operating officer at Finestar Diamonds & Jewellery, reflects on the recent JCK Las Vegas show, the market for fancy-shape diamonds, and why natural is regaining some of the ground it lost to lab-grown.

German jewelry designer Katharina Junkert recounts the history of Pforzheim, the country’s famed manufacturing city. She also explains why German consumers prefer diamonds with high color and clarity — perhaps because of the weather? Plus: The positive and negative impacts of US tariffs.

Howard Hauben, president and CEO of the Centurion Jewelry Show, assesses the state of high-end consumer demand and the impact of US tariffs on trade fairs.

Dan Moran, president of Los Angeles-based bespoke jeweler Concierge Diamonds, explains the impact of tariffs on retail and how his business has shifted its inventory strategy. Plus: The benefits of being a licensed pilot. Visit www.youtube.com/@rapaportYT to watch the full video version.

Shreyans Dholakia, brand custodian at Indian diamond manufacturer Shree Ramkrishna Exports (SRK), assesses the state of the market and explains the company’s pricing and production strategies. Plus: Its response to allegations about Russian diamonds.

Roy Safit, CEO of the Fancy Color Research Foundation, delves into the colored-diamond market and what’s driving price trends. Visit www.youtube.com/@rapaportYT to watch the video.