Confidential Remarks Episode 065In alignment with National Consumer Protection Week and Day 6 of Open Access Launch Week, Steve Koleno delivers a confidential briefing on one of the most overlooked topics in real estate: consumer choice.For decades, many buyers and sellers were led to believe there was only one way to buy or sell a home — the traditional full-service agent model. But the reality today is very different.Consumers now have multiple service options available, including full service, flat fee, hybrid models, advisory consulting, and even DIY platforms. Each comes with different levels of cost, professional support, personal responsibility, and time commitment.This episode breaks down these options in simple terms so consumers can better understand what exists and how to evaluate which approach fits their needs.The goal is transparency.Real estate services should be clearly explained so buyers and sellers can make informed decisions before committing to major financial transactions.Open Access was created to help bring clarity, transparency, and consumer-first thinking to real estate.Because when consumers understand their options, they can choose what works best for them.You decide.Open Access Launch WeekNational Consumer Protection WeekConfidential Remarks Episode 065