This mini episode looks at why legacy system challenges are often less about technology and more about people. We discuss how over customization, retiring experts, and undocumented knowledge leave organizations unsure of how their systems actually work. The conversation explores workforce lifecycle risk, talent availability, and the tipping point where maintaining legacy expertise becomes unsustainable. The focus is on recognizing when it is time to transition with intention rather than waiting until critical knowledge walks out the door.

Watch the full episode: https://youtube.com/live/RnKYGv9bdVQ 

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