Tired of redoing work and losing money on jobs? In this episode, Chris G. sits down with Greg and Renee Glendenning, quality control experts who’ve helped contractors of all sizes avoid costly mistakes. They talk about simple ways to build a quality control process without breaking the bank — even if you're a small crew. From cross-training your team to using tools you already have (like Word and Excel), Greg and Renee explain how smart systems can save time, reduce stress, and help you make more money. Whether you're a subcontractor, GC, or just trying to grow your business the right way, this one’s packed with real advice that actually works.

Greg and Renee Glendenning are a husband-and-wife team with decades of hands-on experience in construction and quality control. Greg started in the trades, working in HVAC and running multiple businesses before moving into quality management for large-scale projects, including utility solar. Renee is a mechanical engineer who shifted from design to boots-on-the-ground construction, eventually owning her own firm and building a QC training program focused on helping small contractors succeed. Together, they now train teams across the country on simple, effective quality control systems that save time, cut costs, and improve jobsite results with no expensive software needed.

Connect with Greg and Renee:

Website: https://qcuniversity.net/

LinkedIn: https://www.linkedin.com/company/quality-control-university/

Facebook: https://www.facebook.com/QualityControlCollective

IG: https://www.instagram.com/qualitycontrolcollective/

Episode highlights:

(0:00) Intro

(0:52) Meet Greg and Renee Glendenning

(2:57) How small contractors can implement quality control

(5:31) Why having set processes keeps things moving

(7:57) The danger of reactive QC and how to fix it

(13:17) When it's time to hire someone for QC

(15:45) Budgeting for quality: what it really costs

(17:35) Using QC as a selling point

(19:52) What goes in a simple quality control plan

(22:22) Training your team without stopping the job

(25:43) QC saves money from start to finish

(30:05) Where quality control should actually begin

(33:15) QC vs. project management, what’s the difference?

(35:52) Does QC pay for itself?

(38:27) How to reach Greg and Renee for help

(38:58) Outro

Connect with Hard Hat to CEO on:

Facebook: https://www.facebook.com/share/g/1BrHqc3wdF/

Instagram: https://www.instagram.com/hardhattoceo/

LinkedIn: https://www.linkedin.com/in/dcgilman/