The Recruitment Flex

This week on TRF we welcome Irene Santos VP Global Talent Acquisition with TD Bank.

• A true testimony of internal mobility, Irene brings a depth of business acumen to reflect the incredible career path of being part of TD Bank. 

• Self described as a Recruiter at Heart, Irene shares the intrinsic rewards of her longevity and commitment to the profession.

• Using the tools at hand, Irene created and led the most innovative thinking we’ve ever heard of. 

• Credit goes to the cross pollination of her team and breaking the traditional mold of where TA works best. 

• Irene shares the game changer for TD Bank’s approach to candidate experience - just brilliant!

• The magic wand, Irene paints the picture of what a global TA executive dreams of!

This week on TRF we welcome Rachel Liem-Smith AVP Talent Acquisition with Canadian Western Bank

• By way of Moose Jaw SK and now in PEI, Rachel is the up & coming TA thought leader to watch!

• In a short 7.5 years and the 3rd person hired in the TA team, Rachel now takes the steering wheel of a nation wide team.

• An early adopter of TA technology and master of Employer Brand (check out their branding!) Rachel reminds us the banking industry has one of the best examples of technology in our every day lives.

• A unique team structure and philosophy, prepare to be inspired

• Rachel share which metrics really matter

A heart warming shout out to Rachel’s valued partnership with HVI and Leah Sobering.

TRF feat Yaz Dalal Chief Growth Officer with JOVEO

Yaz is based in London and has lived all over the world working for the worlds largest and most prestigious firm with all things TA. With his heart on his sleeve, he shares the reason he joined JOVEO 

• Breaking it down into logical and bite size nuggets, Yaz covers:

• Top 5 reasons to take a serious look at how you get your job ads out

• The industries who benefit the most from speed and quality

• How the are the guardrails are constructed to ensure the system does its best work

• Humans could never do or will never want to do what programmatic systems will do

This week on TRF we welcome Tim Morson Canadian Immigration Expert

• An amazing path brought Tim to the accidental career as an Immigration expert, His dedication and commitment to public service to joining the circus!

• Tim shares current trends in Canadian immigration and set the record straight on some common misinformation floating around on the internet

• Student work permits are a hot topic and the puppy mills from scammers who got into the International student game

• Skipping the line, the common practice of flagpoling has come to an end

• The 3 programs employers need to understand

• Impact of technology or lack of technology could be an intentional move

• If both the role of government and industry focused on the labour market, we could see a better future. 

This week on TRF:

• Tidal wave of flight cancellations when WestJet mechanics strike for 1 day, exposing our tender underbelly of having only 2 airlines to choose from in Canada. 

• Mardi-Gras with horses and cowboys, also known as the Calgary Stampede. The whole city dressed up in costume for 10 days leads to a spike in divorce rates and a baby boom. 

IN THE NEWS

• CareerBuilder & Monster mashed up into one. The once mighty rivals have now joined forces to what some call the Brangelina marriage of job boards. 

• UKG took a sword to their middle management and laid off over 2,000 people, the day before America’s favorite holiday, the 4th of July!

• Patagonia didn't seem like themselves when they asked 90 remote customer service employees to move closer to the office or leave. 

TIP OF THE WEEK

• Recruiting the right type of Leader for your organization means focusing on their future potential. Pro Tip: watch if their eyes light up when they talk about the success of someone else

RECRUITING INSIGHTS

• Ghost Jobs CBS news reports 40% of companies admit to posting fake jobs in 2023. Their logic is this somehow tricks current employees into thinking the business is growing. Sounds like a half-baked idea to us. 

• Interview tech like Pillar means the theory about gender difference during the interview process are no longer theory. What should be done with the information remains hotly debated between us. 

• Who’s winning in the AI boom?  Its the same companies who cashed in on the .com boom and Y2K.

In this episode of The Recruitment Flex, Shelley and Serge welcome back Terry Baker, the influential CEO of Daxtra

• Terry recounts his career path, including his significant role in the growth of PandoLogic and its transformation from RealMatch.

• We explain the shift to programmatic job advertising, the use of predictive analytics, and the competition with companies like Appcast and Rectuitics

• An overview of Daxtra's capabilities, including parsing resumes, semantic search, and recruiter automation.

• We discuss the rationale behind acquiring PivotCX and how it enhances Daxtra's offering by adding a human touch to candidate engagement.

• Insights into the different types of AI, the importance of data accuracy, and how TA leaders should evaluate AI tools.

• Terry shares valuable advice for entrepreneurs looking to scale their businesses, emphasizing the importance of strategic planning and metrics.

• Time to hire, cost of hire, and quality of hire are identified as crucial metrics for evaluating the effectiveness of talent acquisition processes.

• Daxtra's growth strategy, including expanding from the staffing marketplace to the enterprise market and enhancing internal mobility for clients.

This week on TRF we cover:

• Summer in Calgary was on June 26. Driving with the windows down & the music loud!

• Stupid stuff we have to suffer through. 

• Labour tensions continue for Canada’s 2nd largest airline, mechanics reject the 23% wage increase offer, strike and lockout by Westjet is throwing cold water on Canada Day long weekend travelers.

IN THE NEWS

• Which job types are taking a hit as we see Canada’s job vacancies drop. Along with better news is the job with the biggest wage gains. 

• US jobless claims from a 10 month highs as unemployment remains low at 4%

• Canada levels the playing field by axing an unfair practice for work permit renewals

TIP OF THE WEEK

• Just say no. Then explain why we don't leave jobs posted to see what’s out there or ‘test the waters’. 

RECRUITING INSIGHTS

• GenZ’s golden ticket to the world of work with employers who use skills-based hiring, they could hit a brick wall as HR just isnt ready for  it. 

• Ex-Nvidia recruiter Stefanie Fackrell shares her pet peeves about candidates who show up for interviews unprepared. 

• LinkedIn’s new AI tool answers the call to what recruiters just don't have the time to do - write a tailored message to each candidate.

This week we interview Recruitics CEO Adam Stafford in front of live audience at TATech. We cover a lot!

• Adam Stafford shares his diverse background, including roles as a product manager, restaurateur, and DOD supply chain specialist.

• Recruitics is known for pioneering programmatic job advertising.

• Launch of AI-powered conversational analytics tool Brion.

• Recruitics Brion helps non-technical users access recruitment data insights quickly.

• Discussion on the future of recruitment tech involving more AI and predictive analytics.

• The industry current challenges include fraud and the volume of AI-generated applicants.

• Emphasis on meeting candidates where they are and improving matching processes.

This week on TRF:

• Mastering the art of the 5 minute shower. Calgary is under a local state of emergency as the main water line is damaged. 

• It's the summer of discontent. WestJet Airline mechanics were poised to take strike action and disrupt the summer travel plans. Just weeks after Canada Border Services Agents narrowing avoided strike action. 

IN THE NEWS

• Apple Intelligence. Did they just appropriate the term AI? Serge breaks it down for us and gives us hope that Siri will be upgraded.

• Bullhorn acquires TextKernel and how the staffing industry will get smarter & even more efficient with this union. 

TIP OF THE WEEK

• Start now. Standardize your hiring process with consensus of who will be involved in the interviews before you introduce candidates. The benefits will improve everyone’s experience. 

RECRUITING INSIGHTS

• Beware the STAR method of interviewing. Studies prove it has a low predictive validity for job performance - like .32

• If 91% of employers use some form of social media to create awareness, where does TikTok fit in?  Tips on how to leverage this powerful platform, provided it doesnt get banned!

• 2 sides of the argument. AI will create jobs or will it reduce the workforce as we know it today. 

In this episode of The Recruitment Flex, Serge chats with Tiffany Bliley, Director of Talent Acquisition at EQ Bank. Tiffany shares her experiences at EQ Bank, a challenger bank in Canada, detailing how they differentiate themselves from traditional banks with their digital presence and innovative approach.

Key Highlights:

• The significance of networking and maintaining professional connections.

• An inside look at EQ Bank's operations and their unique culture as a digital-first, challenger bank.

• The impact of EQ Bank’s marketing strategies, including their notable Super Bowl commercial featuring Eugene and Dan Levy.

• The differences in running a talent acquisition team at a traditional bank versus a challenger bank.

• How EQ Bank’s talent acquisition team is structured and their integrated use of technology.

• Key talent acquisition metrics that matter to EQ Bank’s executives.

• Tiffany’s thoughts on automation in recruitment and the benefits of using tools like Lever and Rectext.

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