“I learned a long time ago that if you just hire people for skill, a lot of times it doesn't work out. You hire someone with that five-star review on some platform or they’ve 10 years of experience and then two months later, blows up in your face. You're like, ‘How did that happen? That person was so talented.’...we don't need someone to be ‘10-out-of-10’. They can be ‘8-out-of-1’0 or ‘3-out-of-10’ as long as they're honest about what they can and cannot do, and they're priced accordingly.”

— Nathan Hirsch