The Reset

In this episode, Michael Glatts sits down with Ted Santos to talk about leadership, disruption, breakthrough thinking, and how people perform under pressure. Ted explains that strong leaders should not simply survive chaos—they should learn how to move through it, adapt, and keep advancing toward the goal.

Ted shares how losing both of his parents at 21 forced him to learn delegation, coaching, responsibility, and how to keep moving through uncertainty. Looking back, he sees those experiences as part of what shaped his approach to leadership and his belief that difficult circumstances can reveal abilities people did not realize they had.

The conversation also explores how companies respond to disruption. Ted challenges the traditional cycle of hiring during good times and laying people off during difficult ones, arguing that organizations should invest in making employees more valuable, adaptable, and capable of stepping into new opportunities when conditions change.

Ted also explains how limiting beliefs and old experiences can quietly shape leadership behavior. Through the story of an attorney who always needed to be right, he shows how behaviors that once protected us can later hold us back unless we learn to recognize and challenge them.

In this episode:

● Why leaders need to become comfortable with disruption

● Navigating chaos instead of simply surviving it

● How personal adversity can build leadership skills

● Creating breakthrough initiatives inside organizations

● Why companies should treat employees as assets

● Rethinking layoffs and workforce development

● Building adaptable teams

● Turning problems into opportunities

● The mindset behind breakthrough performance

● How childhood experiences can influence leadership

● Identifying limiting beliefs and blind spots

● Knowing when a strength becomes a weakness

● Making new choices instead of repeating old patterns

● Helping people access more of their potential

● Why human capability still matters in the age of AI

Ted’s message is that people often have far more ability than they realize. Strong leadership is about creating the conditions that help people access that potential, challenge old limitations, and move through disruption with purpose instead of fear.

In this episode of The Reset Podcast, Michael Glatts talks with Diana Peterson-More about leadership, communication, career growth, and the lessons she has learned across law, human resources, facilitation, coaching, writing, and organizational leadership. Diana reflects on a career shaped by curiosity, opportunity, and a willingness to say yes to experiences that helped her learn what she did and did not want.

Diana shares how her path moved from law into employment relations, human resources, and eventually leadership development. She explains that while she became a strong individual contributor early in her career, leadership required a different skill set—especially empathy, motivation, and helping other people grow.

A major theme of the conversation is communication. Diana explains that effective communication is not about blaming others for misunderstanding—it is the communicator’s responsibility to make sure the message is clear. She also emphasizes the importance of listening, asking questions, and reducing defensiveness by changing the way leaders approach difficult conversations.

The conversation then turns to what strong leadership looks like in practice. Diana believes leaders should give credit to their teams while taking responsibility for mistakes. She also stresses that mistakes can become valuable learning opportunities when they are thoughtful, reflected on, and shared so others can learn from them too.

In this episode:

● Building a career through curiosity and opportunity

● Learning what you want by trying new things

● Moving from individual contributor to leader

● Why communication starts with the communicator

● Listening more and telling less

● Learning from difficult feedback

● Why perception matters in leadership

● Becoming comfortable with discomfort

● Giving credit to the team

● Taking ownership when things go wrong

● Learning from thoughtful mistakes

● Helping others create meaningful “aha” moments

● Leading with intention and self-awareness

● Why sometimes the best advice is simply to try

Diana closes by encouraging listeners to act instead of waiting for perfect certainty. Her message is simple: try the opportunity, learn from it, and move forward.

n this episode of The In-House Retreat, Michael Glatts talks with Jon Bassford about why founders and leaders often struggle with process, operations, and change as their organizations grow. Jon explains that many businesses focus heavily on sales and marketing while overlooking the internal systems that actually make sustainable growth possible.

A major theme of the conversation is learning to let go. Jon explains that founders often begin by doing everything themselves, but eventually the business outgrows what one person can control. Growth requires trusting the team, creating better systems, and giving other people space to contribute their own expertise.

Jon also introduces the idea of curiosity-driven leadership. Instead of assuming the current process is the best one, leaders should continually ask questions, challenge habits, and involve their teams in finding better ways to work. He argues that employees—including new hires—can often see problems and opportunities that longtime team members overlook.

Michael and Jon discuss how meaningful innovation does not always require huge investments.

Sometimes a small operational change can solve the real problem. Jon shares the example of Amazon moving workers from the floor to packing tables, showing how curiosity can uncover a simpler and more effective solution.

They also explore why people resist change. Jon explains that fear, habit, and ego can make leaders and employees defensive, even when the current system clearly is not working. He shares how changing his language from “change” to “redirection” helped employees become more open to new ideas.

In this episode:

● Why founders struggle to let go of control

● How better processes support sustainable growth

● What curiosity-driven leadership looks like

● Why new employees can bring valuable perspectives

● How small changes can create major improvements

● Why people resist change

● The importance of asking better questions

● Why leaders should stop being the only problem solver

● How failure and discomfort can create growth

● Why great leaders should act more like conductors than performers

Jon closes by encouraging leaders to stay curious, take culture seriously, and keep moving forward even when they do not have all the answers.

n this episode of The In-House Retreat, Michael Glatts talks with Sarah Draper about what happens when high performers succeed professionally while sacrificing their health, relationships, or sense of purpose. Sarah draws from West Point, the Army, and 20 years with the FBI to explain why high-pressure environments can make survival mode feel normal.

Sarah shares how she and her husband balanced demanding FBI careers while raising two children, relying on communication, scheduling, and intentional family time. Over time, she realized that performing at a high level did not necessarily mean every part of life was healthy or sustainable.

A major turning point came when Sarah began experiencing exhaustion and losing confidence.

Leaving a leadership role led her into practices like meditation, gratitude, and mindfulness, which changed how she approached both performance and well-being.

Sarah also explains her state, trait, and relate framework. State focuses on how you are in the moment, trait on who you are becoming, and relate on your purpose, relationships, and connection to something larger than yourself.

Michael and Sarah discuss the responsibility leaders have to model healthy behavior. Sarah encourages leaders to examine their own boundaries, listen to their people, and recognize how even small habits can create unnecessary stress.

In this episode:

● The hidden trade-offs of high performance

● Sarah’s experience in the Army and FBI

● Balancing demanding careers with family

● How survival mode can become normal

● The state, trait, and relate framework

● Why leaders need to model healthy behavior

● The importance of reflection and repetition

● How a “Future Walk” can help you think ahead

Sarah closes by encouraging listeners to think about the life they want in the future, assess where they are today, and intentionally build the habits that can help them get there.

In this episode of In House Retreat, Michael Glatts talks with Daryl Dittmer about personal accountability, discipline, recovery, success, purpose, leadership, and what it means to truly show up for your life.

Daryl shares how his early life shaped him. Growing up in a tough, blue collar environment taught him work ethic, resilience, and responsibility, but he also found himself pulled into drinking and drugs at a young age. By the time he entered treatment as a teenager, he had to make a decision about whether he was willing to do something different with himself.

A major focus of the conversation is ownership. Daryl explains that real change began when he stopped only looking outside himself and started dealing with the holes within himself. That internal work helped him build the courage, discipline, and self awareness that later carried into

sales, entrepreneurship, coaching, writing, and leadership.

Michael and Daryl also talk about purpose. Daryl challenges the idea that purpose is a finish line someone eventually finds. Instead, he describes purpose as the way someone actively participates in life, treats their experiences as meaningful, and builds a stronger connection with

themselves.

The conversation also explores daily habits, presence, failure, freedom, faith, and leadership.

Daryl shares how breathing, quiet time, exercise, self reflection, and grace help him stay grounded. He also explains that leaders help people most when they expect the best from them and genuinely care about their growth.

In this episode:

● Why showing up starts with personal ownership

● How recovery became a turning point in Daryl’s life

● Why discipline builds courage

● How success can shift from money to freedom

● Why purpose is not a finish line

● How presence changes the way you experience life

● Why failure is part of the journey

● How leaders can help people expect more from themselves

This episode is a reminder that life changes when people stop outsourcing responsibility and start showing up fully. Michael and Daryl explore how ownership, discipline, presence, and self connection can help someone build a life they are proud to live.

In this episode of In House Retreat, Michael Glatts talks with Jeffro, founder of Fro Bro, about website management, digital marketing, branding, customer empathy, and what makes a website actually work for a business.

Jeffro shares how his business started with building websites on the side before becoming a full company. Over time, he realized that most business owners do not really want a website just to have one. They want more customers, more trust, and a clearer way for people to understand why they should choose them.

A major focus of the conversation is the difference between a website that simply exists and a website that functions as a sales tool. Jeffro explains that a bland website often talks too much about the company and not enough about the customer. The strongest websites speak directly to the customer’s needs, problems, goals, and reasons to care.

Michael and Jeffro also talk about branding and what makes a business stand out. Jeffro explains that many owners struggle to name what makes them different because it feels like bragging, or because what comes naturally to them feels obvious. His process helps uncover

those details and turn them into clear messaging.

The conversation also explores AI, website security, WordPress, service businesses, and why a website should not be treated like a one time project. Jeffro reminds listeners that a website is a living business asset that should be reviewed, updated, and improved over time.

In this episode:

● Why a website should be more than a business card

● How to turn a website into a sales tool

● Why customer empathy makes copy stronger

● How to identify what makes a business different

● Why generic websites fail to convert

● How AI can help when given the right context

● Why website security matters even for small businesses

● Why websites should keep evolving over time

This episode is a reminder that a website is not just about design. Michael and Jeffro explore how strong websites are built through strategy, empathy, clear messaging, and a deep understanding of the customer a business is trying to reach.

In this episode of In-House Retreat, Michael Glatts talks with leadership coach, speaker, author, and entrepreneur Dylan Bost about success, collapse, sobriety, family, alignment, and rebuilding life from the inside out.

Dylan shares that from the outside, his life looked successful. He had built a creative agency, worked with great customers, had a beautiful family, and seemed to have everything going for him. But internally, he found himself asking why he was doing it and feeling disconnected from

the life he had built.

A major part of the conversation is the slow unraveling that followed. Dylan explains that the business collapse, financial pressure, drinking, and fear of the unknown left him feeling trapped.

Looking back, he realized that the hardest part was not the outcome itself, but making the decision to finally step through the door and face what he had been avoiding.

Michael and Dylan also talk about what it means to want more without chasing more stuff. Dylan shares how he eventually wanted a deeper connection with himself and his family, not just more success, money, or things. That shift helped him rebuild his life, start Sunny HQ with more

intention, and create a lifestyle that gave him more presence at home.

The conversation also explores Dylan’s book, The Seven Mirrors. Dylan explains how writing helped him turn personal experiences into lessons, recognize patterns in himself, and understand how other people and situations can act as mirrors for our own growth.

In this episode:

● Why success can still feel empty

● What happens when a business slowly unravels

● How avoidance makes hard decisions feel bigger than they are

● Why sobriety and stillness helped Dylan see himself clearly

● How to want more without chasing more stuff

● Why Dylan built Sunny HQ around the life he wanted

● What The Seven Mirrors means

● How awareness helps people break old patterns

This episode is a reminder that external success does not always mean internal alignment.

Michael and Dylan explore how collapse can become a turning point when someone is willing to face the truth, ask harder questions, and rebuild a life that actually fits.

In this episode of In-House Retreat, Michael Glatts talks with Cesar Marin, founder of Cultivating Wisdom, about leaving a long corporate career, finding presence, fatherhood, psychedelics, and what it means to stop living on autopilot.

Cesar shares how he spent 25 years at CNN before an unexpected layoff pushed him to a major crossroads. Instead of simply trying to return to the same corporate path, he began asking deeper questions about who he was, what mattered, and how he wanted to live.

A major part of the conversation is Cesar’s experience with plant medicine and psychedelics.

He explains that he does not frame the conversation as a recommendation, but as part of his own story and an educational discussion about how these substances changed his relationship with cannabis, presence, and purpose.

Michael and Cesar also talk about fatherhood. Cesar shares that becoming more present helped him realize that loving his children was not enough. He needed to truly see them, understand their worth, and recognize how his actions affected them.

The conversation expands into men’s emotional lives. Cesar talks about the need for men to have someone they can be honest with, not just about victories, but about heartbreak, failure, stress, and fear. He believes fathers need spaces where they can be vulnerable, supported, and more present for their families.

In this episode:

● What happens when a long career suddenly ends

● Why presence matters more than achievement

● How Cesar’s relationship with cannabis changed

● Why intention matters in conversations about psychedelics

● How fatherhood changed Cesar’s perspective

● Why men need honest support systems

● What it means to be present instead of distracted

● Why today is the only day you can actually live

This episode is a reminder that success can still leave people asking, “Is this it?” Michael and Cesar explore what can happen when that question becomes an invitation to be more honest, more present, and more connected to the people who matter most.

In this episode of In-House Retreat, Michael Glatts talks with Joel Worthington about what leadership really looks like inside the modern workplace. The conversation centers on how leaders shape not only performance, but the energy, trust, and confidence people carry into the

rest of their lives.

Joel explains that bad leadership does not stay at work. When people feel diminished, ignored, stressed, or afraid in the workplace, they often bring that pressure home. Michael connects this to the bigger idea behind In-House Retreat: many teams are not broken or unmotivated. They are constrained. The energy is blocked, ideas die too early, and people begin holding back even when they still care.

Michael and Joel discuss the difference between managing and leading. Managers focus on tasks, goals, and whether people are doing the work. Leaders go deeper. They influence, inspire, ask better questions, and create the kind of environment where people want to bring their full energy. One of the strongest ideas from the conversation is that leaders create owners, while managers create renters.

They also explore communication, psychological safety, and Joel’s phrase, “Tell Me More.” For Joel, it is not just a question. It is a mindset. Leaders need to listen, ask open-ended questions, and create space for people to say what is really happening before ideas, trust, and momentum

disappear.

The conversation closes around AI and the future of work. Even as technology changes jobs and workflows, Joel reminds leaders that AI cannot replace real human connection. Michael’s brand reinforces that same point: teams move forward when people stop holding back,

participate honestly, and experience trust in the room.

In this episode:

● Why leadership follows people home

● Why teams are often constrained, not broken

● The difference between managing and leading

● Why leaders create owners

● How better questions create better communication

● Why psychological safety helps truth reach leaders

● Why AI makes human connection even more important

This episode is a reminder that leadership is not just about productivity. It is about unlocking people, restoring trust, creating participation, and building the kind of environment where teams can move forward together.