Ep. 14 - In yet another listener Q&A episode of Mastering Restaurant Revenue, Diane answers questions around the 3 core revenue pillars every restaurant must master plus why your current patrons are the key to bringing in new ones without blowing your budget. (With examples on how to make this happen.) Bruce follows with real talk from the design/build trenches: why we walk away from some big-money contracts, the cost of shopping bids, client red flags in restaurant builds, and how smart timing and the right team save you months (and thousands, even millions).
Drop into our community and drop your own questions while you're at it for Bruce and Diane at https://MasteringRestaurantRevenue.com
(0:00) – Introduction & Listener Q&A: Dive into this episode where we tackle burning questions from our listeners.
(1:35) – The 3 Pillars of Restaurant Revenue: Unlock the foundational revenue streams that every successful restaurant relies on.
(2:53) – Turning Regulars into Superfans: How your loyal patrons can be the key to attracting new business without breaking the bank.
(6:30) – Relationship Capital in Marketing: Use your connections and community to market smarter, not harder.
(10:06) – Training for Profit: The secret to equipping your staff with the skills that directly boost revenue.
(13:28) – Delivering Exceptional Service Every Time: The fine line between great service and unforgettable service.
(15:39) – Balancing Locals and Tourists in Peak Seasons: Tips on catering to both to maximize profit during busy seasons.
(20:21) – Business Integrity: The Contracting Game: Why playing it straight with contractors is the long-term strategy for success.
(30:06) – The Hidden Costs of Bid Shopping: Why constantly hunting for the lowest price on bids could cost you more than you think.
(37:11) – The Power of Design in Restaurant Success: How a strategic design can make or break your restaurant’s financial future.
(41:12) – Avoiding Rookie Mistakes with Contractors: Bruce’s advice on how to spot the red flags when working with inexperienced contractors.
(45:35) – Streamlining Your Buildout Process: Tips for fast-tracking your restaurant’s buildout without sacrificing quality.
(48:02) – Coming Up: Next Week’s Hot Topics & How to Get Involved: Stay tuned for upcoming episodes and how you can get involved with the show.
(41:12) Dealing with inexperienced contractors and build challenges
(45:35) Tips for an efficient buildout process
(48:02) Upcoming topics and listener engagement