Lieutenant Mike Wilkins sits down with Battalion Chief Rodney Epps and Captain Stacey Harris to discuss elevator emergencies. They briefly speak about their tenure within the Richmond Fire Department and then shift the conversation to their most memorable elevator experiences. They cover how hands-on these incidents can be, call frequency (984 incidents since 2017) and the importance of preparedness. Safety is always priority and that is why the concept of Lockout/Tagout is such a crucial step in elevator emergency incidents.