In this episode of KAJ Masterclass LIVE, join host Khudania Ajay and guest expert Benjamin Brown, a seasoned sales professional with over 23 years of experience. Explore the art of sales, understand the right sales process, and discover essential tips for small businesses navigating the challenges of online sales. Get ready for insightful discussions on improving your sales skills, creating an effective sales process, and thriving in the competitive business landscape.

🔥 5 THINGS YOU'LL LEARN IN THIS VIDEO🔥

Uncover the concept of sales and why understanding it is crucial for business success.

Gain insights into the factors that differentiate successful salespeople from others.

Explore a 10-step sales process applicable to diverse products and businesses.

Navigate challenges faced by small businesses in the realm of online sales.

Learn the importance of genuine passion for the product and building real connections with customers.

🔥 CHAPTERS & TIMESTAMPS 🔥

00:00 Introduction

00:34 What is a sale?

01:18 Why are some people naturally good at sales?

02:34 Sales is about handling rejection

03:01 The right sales process

04:00 Sales requires patience and handling failure

04:48 Successful sales relies on confidence

05:30 Sales is like learning martial arts

06:06 Sales should focus on the customer, not your product

06:56 The goal of sales is to get referrals

07:44 Know your customer and adjust your tactics

08:28 Manufactured urgency in sales

09:29 Customizing the sales process for your product

10:14 Handling sales pressure and targets

11:19 Don't create artificial urgency

12:08 Using scarcity tactics in sales

13:25 Peer pressure sales tactics

14:01 Price-based sales tactics

15:04 Using sales techniques ethically

15:33 Overcoming negative perception of salespeople

16:06 Sales of unnecessary medical procedures

16:46 Creating an effective sales process for small businesses

17:49 Sell products you believe in

18:37 Passion translates through sales

19:42 Crafting an authentic brand message

20:20 Long-term business success requires loving your work

21:18 Protecting yourself as an online seller

22:15 Get closer to your customers in the online sales process

23:07 Sales has been around before modern technology

24:14 Don't over rely on technology in sales

25:17 Seek customer feedback to improve sales process

27:12 The 3 keys of sales are direction, confidence and listening

27:45 It takes repetition to master sales skills

28:34 Allow at least 35 days to start getting sales

29:13 Professional sales skills take over 10,000 hours of practice

29:49 Listen closely to what customers say during sales

💼 BUSINESS INQUIRIES 💼

For partnership opportunities and inquiries, contact us at: [email protected]

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🎤 ABOUT THE HOST 🎤

Your host, Khudania Ajay, is a seasoned content entrepreneur, podcast host, and independent journalist with over two decades of media industry experience. Having worked with prestigious organizations like CNBC (India), Reuters, and Press Trust of India, Ajay is now dedicated to helping you succeed through his LIVE Masterclasses.

Connect with Ajay on LinkedIn:   / ajaykhudania  

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