Credit card surcharges are becoming more common as processing fees rise, but Thea Dudley stresses they must be implemented legally, transparently, and with advance notice to customers. She advises contractors to phase in changes carefully, avoid surprises at payment, and follow merchant service rules to maintain trust.

The Right Way to Disclose Surcharges to Customers

Welcome to “If Walls Could Talk” where Walls &amp; Ceilings is out to discover just that. 
 
Listen as W&amp;C talks with influencers in the industry who are making an impact. We are helping educate and entertain the wall and ceiling industry as only W&amp;C can do. What brought these people to the industry? What’s in store for the contractor? And “If Walls Could Talk,” what stories would they tell? Find out all of this and more on each episode.

Business

Welcome to “If Walls Could Talk” where Walls & Ceilings is out to discover just that. Listen as W&C talks with influencers in the industry who are making an impact. We are helping educate and entertain the wall and ceiling industry as only W&C can do. What brought these people to the industry? What’s in store for the contractor? And “If Walls Could Talk,” what stories would they tell? Find out all of this and more on each episode.

Share The Right Way to Disclose Surcharges to Customers

Sign up to save your podcasts

The Right Way to Disclose Surcharges to Customers

The Right Way to Disclose Surcharges to Customers