EMS One-Stop

The road ahead: Resuscitating EMS through trend analysis


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Collecting and communicating the big EMS news of 2023

The American Ambulance Association and the Academy of Mobile Healthcare Integration (AIMHI) collect, collate, categorize and share weekly EMS-based news stories widely with many national organizations and associations, including NHTSA, USFA and NAEMT.

The information contained in the news tracker allows officials and EMS leaders to brief and educate journalists and elected officials, as well as the public as to the current plight of EMS. EMS is delivered on a local level and those experiencing issues with their service can believe it is just them suffering funding shortages, staffing challenges, hospital delays or general poor performance. The tracker can be used to demonstrate that the issues are occurring on a wider regional, state, national and, in some cases, international level.

In this episode of the EMS One-Stop podcast, host Rob Lawrence, who also heads up the AAA-AIMHI news collation effort, welcomes fellow news collator, Rodney Dyche of Patient Care EMS; and AIMHI Education Committee Chair, Matt Zavadsky, chief transformation officer at MedStar Mobile Healthcare. Rob, Rodney and Matt examine EMS news and current trends, and discuss how these themes can be used to inform, influence and educate.

Top quotes from this episode

  • “There's a perverse ‘incentive’ about response time … if you have the target of 8:59, you arrive on time and the patient dies; that's a success. If you arrive in 9:01 and the patient lives; that's a failure. That's absolute garbage” — Rob Lawrence
  • “There was a quote from Dr. Clawson in a news story that was done in Minneapolis, and I love his quote. He says, ‘there is no evidence that using red lights and sirens have saved more lives than they've taken.’” — Matt Zavadsky
  • “Every week in this great country, an ambulance is stolen either from hospital or from scene – that's avoidable.” — Rob Lawrence
  • “Stop being timid. Stop licking your wounds. Get out in your community, talk to your elected officials. Talk to your city managers or county administrators – very factually, not emotionally. There will be time for emotions, but give them the facts and let them know what it's gonna take to resuscitate their EMS delivery system.” — Matt Zavadsky
  • Episode contents

    00:23 – Guest introduction

    02:06 – AAA/AIMHI News Tracker and story categories

    04:22 – A resource to brief the press and elected officials

    04:30 – Operational challenges across many states

    05:50 – Massive sign-on bonuses – robbing Peter to pay Paul

    06:30 – Staffing and funding issues

    08:40 – Communities/local governing bodies facing the fact that they are running out of money, and their EMS isn’t free

    09:40 – Transitioning from a volunteer to a paid system

    11:00 – Explaining EMS economics to your elected officials

    11:50 – Has anyone died? Bring data

    13:30 – EMS systems closing

    15:30 – “Elected officials get nervous deciding to allocate funding to a service that they haven't had to fund or haven't, haven't had to fund to this certain level in the past.”

    18:40 – Response time

    19:25 – Increase in low acuity calls

    20:30 – Service design

    22:50 – Single- versus double-paramedic crewed trucks

    25:04 – MEDIC Charlotte – Taking bold steps within categories of response

    27:00 – The rate of ambulance crashes across the county at intersections

    27:47 – If you are not the ambulance driver … who is?

    29:49 – There is no evidence that using red lights and siren have saved more lives than they've taken!

    30:30 – Stolen ambulances

    32:59 – Supply chain and vehicle availability

    34:00 – Rurality and ambulance deserts

    35:00 – Violence against providers

    37:00 – Responding to patients in crisis/agitated patients

    38:00 – How to use the media log in your locality to good effect

    40:00 – Final thoughts

    About our guests

    Matt Zavadsky is the chief transformation officer at MedStar Mobile Healthcare, the exclusive emergency and non-emergency public utility model EMS system for Fort Worth and 14 other cities in North Texas that provides service to 436 square miles and more than 1 million residents and responds to over 170,000 calls a year with a fleet of 65 ambulances. MedStar is a high performance, high value EMS system, providing advanced clinical care with high economic efficiency.

    Zavadsky is also immediate past president of the National Association of EMTs, and chairs their EMS Economics Committee. He is an appointed committee member to the Joint Commission’s Home Care Professional and Technical Advisory Committee (PTAC), and the Lewin Group’s Hospital Outpatient Quality Reporting (HOQR) Program Stroke and AMI Expert Work Group developing metrics for use in value-based purchasing measures for emergency departments. He is also the co-author of the book “Mobile Integrated Healthcare – Approach to Implementation.”

    Rodney Dyche is director of compliance and responsible for risk management with PatentCare EMS Solutions. PatientCare EMS Solutions is a multistate EMS solution, and additionally provides a hybrid online training program and owns a remount facility. As a teenager, Dyche began his EMS career in rural Missouri. He has had multiple system experiences in addition to rural EMS, including MAST (Kansas City, Missouri), REMSA (Reno, Nevada) and Mercy (Las Vegas). In 2010, he became an internal consultant to Paramedics Plus until its sale in 2018. During that time, he led several high-level projects, to include the timely transition of the purchase of Paramedics Plus. Rodney resides in East Texas and in his spare time is a licensed HAM radio operator, and enjoys fishing, off-roading and reading.

    Resources

    • AAA-AIMHI news collation tracker
  • Analysis of Ground Ambulance Crash Data from 2012 to 2018
  • ...more
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