Jay Perry fell in love with hospitality at 15, even lying about his age to get into restaurants.

After decades in fine dining, global culinary training, and executive chef roles, he walked away from traditional restaurants, not because he stopped loving food, but because he was burning out managing people.

In this episode, Jay reveals why fine dining is losing its elegance, how trendy restaurants sacrifice brand loyalty for hype, and why true hospitality is like an orchestra.

We dive into experiential design, restaurant profitability, kitchen ROI, luxury service standards, and his bold new concept: a mobile fine dining restaurant built for high-end private experiences.

If you care about hospitality, design, branding, or building a profitable restaurant, this conversation will change how you think.

⏱️ 30-Minute Timeline

00:00 – Lying About His Age to Work at 15

Falling in love with hospitality

03:00 – Discovering Fine Dining in Los Angeles

06:00 – Studying Culinary in Italy & France

09:00 – Fine Dining as an “Orchestra”

12:00 – Failure at Tableside Service (Ego Check Moment)

15:00 – Why Trendy Restaurants Kill Loyalty

18:00 – The Lost Art of Elegance in Hospitality

21:00 – Burnout From Managing People

23:00 – Why He Left the Restaurant Industry

25:00 – The Mobile Fine Dining Concept

28:00 – Experiential Design = Restaurant ROI

30:00 – Final Advice: Create Belonging, Not Hype

#FineDining,#RestaurantROI,#HospitalityLeadership,#CulinaryInnovation,#ExperientialDesign,#LuxuryDining,#RestaurantProfitability,#PrivateChefLife,#BrandLoyalty,#ChefEntrepreneur

Chilon Anderson didn’t build her property management company chasing scale, she built it to pay for her daughters’ college.

Today, she manages 115 doors, serves 90+ owners, and has never evicted a tenant she placed.

In this episode, Chilon breaks down servant leadership, high-touch investor service, tenant screening systems, and why humility beats titles every time.

We talk property management ROI, luxury rental standards, zero-eviction screening processes, firing with integrity, and the three non-negotiables that protect culture.

This is a masterclass in operational excellence, leadership mindset, and building a real estate business with values.

If you manage rentals, invest in property, or lead a team, this episode will challenge how you think about leadership.

⏱️ 30-Minute Optimized Timeline

00:00 – Built to Pay for College

Why she started the company

03:00 – Selling in 2008 & Starting Over

06:00 – Faith, Purpose & Business Alignment

09:00 – Serving 90+ Owners at a High Level

12:00 – “Prickly Tenants” & Emotional Control

15:00 – Pay Scale Is Irrelevant

18:00 – Humility as a Leadership Strategy

21:00 – Zero Evictions in 20 Years

24:00 – Nordstrom vs. JC Penney Experience

26:30 – Property Standards That Increase Rent

28:30 – The 3 Fireable Offenses

30:00 – Final Leadership Advice

🎙 @realtor919 shares her thoughts and experiences, offering valuable insights.

#PropertyManagement,#ServantLeadership,#RealEstateInvesting,#RentalProperty,#LeadershipMindset,#RealEstateROI,#LandlordTips,#BusinessWithIntegrity,#TeamLeadership,#EntrepreneurMindset

Homeownership feels impossible for an entire generation.

In this episode, finance strategist Mitchell Fowler breaks down why traditional mortgages are failing entrepreneurs and Millennials — and what could replace them.

From seller financing and preferred equity to the real risk behind 50-year mortgages, Mitchell explains how alternative structures may reshape real estate investing.

We discuss:

• Why W2 income dominates underwriting

• How to structure deals without relying on banks

• The trillion-dollar housing bottleneck

• Scaling real estate funds the smart way

• Where real opportunity exists in today’s market

If you’re buying, investing, or building in real estate, this conversation will change how you think about capital, risk, and ownership.

⏱️ Episode Timeline

00:00 – Intro

Finance strategist building a new path to homeownership

01:30 – Why Traditional Mortgages Are Failing Buyers

W2 bias, self-employed struggle, and affordability pressure

04:00 – The Real Housing Problem

Why Millennials & Gen Z feel locked out

06:30 – Seller Financing Explained Simply

How preferred equity replaces the bank

10:00 – How the Fund Makes Money

Returns, structure, and risk protection

13:30 – Downside Protection Strategy

How underwriting protects investor capital

17:00 – Impact + ROI

Why this model blends profit with purpose

20:00 – Corporate Buyers vs Everyday Buyers

Are institutions reshaping the market?

23:00 – Scaling the Model Nationwide

Pilot states and growth roadmap

26:00 – 50-Year Mortgages: Smart Move or Trap?

Lower payments, higher lifetime cost

28:30 – Final Advice for Buyers & Investors

Long-term thinking wins

30:00 – Closing & Where to Connect

#RealEstate #HousingMarket #Homeownership #RealEstateInvesting #MortgageCrisis #MillennialMoney #EntrepreneurFinance #SellerFinancing #AlternativeInvesting #WealthBuilding #ROIMasterclass #PrivateEquity

Why Smart Investors Obsess Over Risk Before Returns

Angelo Vitale left Wall Street, rating agencies, and institutional finance to build a real estate investment platform focused on asymmetric returns and capital protection.

With experience underwriting billions in transactions, Angelo shares how institutional investors really evaluate risk, why most deals fail before closing, and how today’s capital markets are creating rare opportunities in housing and storage.

We dive into due diligence mistakes, market red flags, design ROI, and why protecting downside risk matters more than chasing returns. This episode is a masterclass on real estate investing, mindset, and long-term value creation in uncertain markets.

⏱️ Episode Timeline

00:00 – Intro

From Wall Street to real estate private equity: Angelo Vitale’s background

01:20 – Landing in Texas

Why he’s on-site evaluating a new self-storage deal

03:00 – Early Career Path

Cold-calling into CBRE and breaking into institutional real estate

06:00 – Inside Wall Street & CMBS

Underwriting billions in transactions at investment banks and rating agencies

09:30 – The Entrepreneurial Pull

Why Angelo left institutional security to build his own platform

12:00 – Two Investment Verticals Explained

Personal housing investments vs. Vital Capital’s GP partnerships

15:00 – Scaling Operators to the Next Level

Turning 4,000-unit portfolios into institutional-grade assets

18:00 – Due Diligence That Actually Matters

Why “kicking the tires” still beats spreadsheets

22:00 – Asymmetric Returns Explained

How Angelo protects downside while targeting high ROI

26:30 – Red Flags That Kill Deals

Macro risks, operator risk, and market-level warning signs

31:00 – Market Distress & Opportunity

The trillion-dollar debt wall and what it means for investors

36:00 – Lessons from 2008

Why asset value matters more than financial engineering

40:00 – Design vs ROI

When spending more actually increases profitability

44:00 – Growing Up on Job Sites

How construction shaped Angelo’s investor mindset

48:00 – What Sets Him Apart

Seeing value others miss through multi-angle underwriting

52:00 – Final Advice for Investors

Protect capital first, returns come second

55:00 – Where to Find Angelo

Vital Capital Management + LinkedIn

#realestateinvesting #commercialrealestate #AsymmetricReturns #privateequity #capitalmarkets #investormindset #realestateroi #wealthcreation #Multifamily #SelfStorageInvesting

Most restaurants fight razor-thin margins, but they’re ignoring their most powerful profit lever.

Ben Potts, hospitality investor and founder of Unfiltered Hospitality, reveals why beverage programs are the real cheat code to restaurant ROI. From quitting investment banking during the 2008 crash to losing everything during the pandemic, Ben explains how design, menu engineering, and staff training can turn a struggling operation into a high-performing business.

In this episode, we break down:

Why beverage margins outperform food

The design mistakes that cap revenue

How the bar should anchor the entire restaurant

The systems that compound profits year after year

If you’re an operator, investor, or developer, this conversation will change how you see hospitality forever.

:stopwatch: YOUTUBE CHAPTER TIMELINE — BEN POTTS

00:00 — Why Restaurants Struggle With Profit (The Real Reason)

02:45 — From Investment Banking to Hospitality

06:20 — The Moment Ben Realized Food Isn’t the Profit Engine

09:40 — Why Beverage Margins Beat Food Every Time

13:30 — The Biggest Bar Mistake Restaurant Owners Make

17:10 — Designing a Menu Around Your Ideal Guest

21:45 — Why Most Beverage Menus Leave Money on the Table

26:00 — The Psychology Behind What Guests Actually Order

30:20 — How Menu Layout Directly Impacts Revenue

34:50 — Training Staff to Sell Without “Selling”

39:15 — Why Simplicity Outperforms Over-Creativity

43:40 — Pandemic Losses & Rebuilding Smarter

48:30 — When Premium Pricing Actually Works

52:20 — Bar Design Choices That Increase Spend Per Guest

57:00 — What High-Performing Restaurants Do Differently

1:01:30 — Scaling Hospitality Without Killing Quality

1:06:10 — The Systems That Protect Profit Long-Term

1:10:40 — Advice for Restaurant Owners Right Now

1:14:30 — Final Lesson: Think Like an Investor, Not an Operator

🎙 @benpottsbenpotts shares thoughts and experiences, offering valuable insights into how small menu decisions can drive repeat visits and higher sales.

#RestaurantROI, #HospitalityBusiness, #BarDesign, #RestaurantProfitability, #FoodAndBeverage, #HospitalityInvesting, #EntrepreneurMindset, #DesignROI, #RestaurantOwners, #BusinessPodcast

For decades, developers chased returns, and accidentally designed community out of our cities.

In this episode of ROI Masterclass, Christopher Woodruff, CEO of Woodruff Brokerage Company and The Cotton Companies, explains how modern development created isolation, urban blight, and disconnected places — and how servant leadership can reverse it.

From traveling to South Korea with city leaders, to rebuilding neglected blocks through adaptive reuse, Christopher breaks down why long-term ROI comes from asking one question first: What does this community actually need?

We explore experiential design, secondary and tertiary city investing, sustainable planning, and why great development isn’t just financial, it’s human.

If you’re a developer, investor, or city builder, this conversation will change how you think about growth.

:stopwatch: YOUTUBE CHAPTER TIMELINE (Clean + Clickable)

00:00 — Why Economic Development Drives Real Estate Success

03:30 — Traveling to South Korea With City Leadership

07:10 — Entrepreneurship vs Servant Leadership

11:20 — How Cities Are Really Built (And Broken)

15:40 — Developers Created the Suburban Problem

20:10 — Strip Malls, Parking Lots & Lost Community

25:10 — Adaptive Reuse as Community Repair

30:00 — Why Community Is the Missing Asset Class

34:30 — Experiential Design & Cultural Connection

39:20 — Why People Crave Community Again

44:10 — Jane Jacobs, Density & Safer Cities

48:50 — Secondary vs Tertiary City Investing

54:10 — Long-Term Developers vs Short-Term ROI

59:20 — How Design Decisions Multiply Returns

1:04:30 — Sustainability, Energy & Operating Costs

1:09:40 — Why Aesthetics Affect Human Psychology

1:14:40 — Planning for Relevance 20 Years Ahead

1:19:30 — Where Smart Developers Are Investing Next

1:24:50 — Three Rules Every Developer Should Follow

1:29:30 — Servant Leadership as a Development Strategy

1:34:10 — Final Advice for Builders & Investors

#RealEstateDevelopment #CommunityDevelopment #ServantLeadership #RealEstateROI #AdaptiveReuse #UrbanDesign #Placemaking #SustainableDevelopment #CommercialRealEstate #DeveloperMindset #ExperientialDesign #FutureOfCities

Most real estate investors chase deals.

Institutional investors chase systems and compounding.

In this episode of ROI Masterclass, Hayato Hori breaks down how he went from buying a single Midwest rental in college to building a multifamily private equity platform focused on 22-unit buildings and long-term value creation.

We unpack why holding assets beats flipping, how occupancy quietly drives NOI and valuation, and why conservative underwriting wins in uncertain markets. Hayato also explains why Midwest workforce housing remains one of the most overlooked opportunities in real estate today.

If you want to understand how real wealth is built through cash flow, systems, and disciplined execution, this episode is required listening.

⏱️ YOUTUBE CHAPTER TIMELINE (WITH TIME)

00:00 — Buying a First Rental Property in College

04:30 — From Startups to Real Estate Full-Time

08:10 — Selling 250 Deals vs Owning Assets

12:40 — The Moment Compounding Finally Clicked

17:00 — Why Institutions Outpace Individual Investors

21:30 — Holding vs Flipping: The Wealth Gap

26:10 — Why the Midwest Still Works

30:40 — Why Chicago’s Fundamentals Matter

35:20 — Occupancy vs Rent Growth (The Real NOI Driver)

40:10 — How $1 in Rent Impacts Valuation

44:50 — The Danger of Overpricing Units

49:30 — Why Concessions Destroy Long-Term Value

54:10 — Workforce Housing & Section 8 Demand

58:40 — Small Upgrades That Drive Higher Rents

1:03:30 — Design as a Revenue Tool (Not Luxury)

1:08:20 — Why Conservative Underwriting Wins

1:13:40 — Value-Add Without Speculation

1:18:50 — The Operator vs The Asset

1:24:30 — Biggest Mistakes New Investors Make

1:29:10 — The Power of Reserves & Risk Management

1:34:40 — Final Advice for Active & Passive Investors

🎙 Hayato Hori shares thoughts and experiences, offering valuable insights into why informed budgeting protects projects when chaos shows up.

#MultifamilyInvesting, #RealEstateROI, #CashFlowInvesting, #PrivateEquityRealEstate, #MidwestRealEstate, #AffordableHousing, #WorkforceHousing, #PassiveIncome, #RealEstateFund, #NOI, #CommercialRealEstate

Most construction projects don’t fail because of design, they fail because of poor planning, weak systems, and emotional decision-making.

In this episode of the ROI Masterclass, Wendy Ruiz Cofiño, EVP at Falke, breaks down what actually protects ROI in complex real estate and construction projects.

From why unrealistic budgets kill deals, to how poor coordination quietly drains millions, to the systems owners must have in place before design even begins, this conversation exposes the real risks investors overlook.

If you’re building, renovating, or scaling real estate, this episode will change how you think about time, money, and control.

⏱️ YOUTUBE CHAPTER TIMELINE (TIGHT + RELEVANT)

00:00 — From Technology to Construction ROI

03:45 — Why Owners Rep Is the Missing Link

07:20 — The Biggest Myth: “I Can Manage This Myself”

11:40 — Emotional Decisions That Kill Projects

16:10 — Why Unrealistic Budgets Are the Root Problem

20:30 — How Owners Lose Millions Without Knowing

25:10 — The Danger of Starting Design Too Early

29:50 — Why Mid-Construction Changes Are So Expensive

35:00 — Value Engineering During Design (Not After)

40:30 — Systems vs Tools: Why Tech Alone Fails

45:50 — Where Time Delays Really Come From

51:20 — Permits, Scheduling & Hidden Bottlenecks

56:40 — Why Contractors Must Be Involved Early

1:01:30 — Ground-Up vs Renovation Risk

1:06:20 — When Owners Should Say “Stop the Project”

1:11:40 — The Real Cost of Poor Coordination

1:17:00 — The Future of Construction, Tech & Experience

1:22:30 — Final Advice for Owners & Investors

🎙 @wenmnc shares thoughts and experiences, offering valuable insights into why informed budgeting protects projects when chaos shows up.

#ConstructionROI, #OwnersRepresentation, #RealEstateDevelopment, #ProjectManagement, #CommercialRealEstate, #HospitalityDevelopment, #DesignAndBuild, #RealEstateInvesting, #ConstructionManagement, #DevelopmentRisk, #CostControl, #RealEstateStrategy

This One Mistake Destroys Restaurant Valuations

Most restaurant owners think great food guarantees success.

It doesn’t.

In this episode of ROI Masterclass, Eric Gagnon, co-founder and president of We Sell Restaurants, the largest restaurant brokerage firm in the U.S. reveals what actually drives restaurant value, profitability, and successful exits.

After helping thousands of owners buy and sell restaurants, Eric breaks down the biggest mistakes that destroy valuations: overspending on build-outs, ignoring sales culture, discount addiction, poor systems, and emotional decision-making. He explains why perceived value equals real value, how storytelling can increase sales by 30–40%, and what makes a restaurant truly sellable.

If you’re operating, scaling, or planning to exit a restaurant, this conversation could save, or make, you millions.

:stopwatch: HIGH-IMPACT YOUTUBE CHAPTER TIMELINE

00:00 — From Corporate Banking to Restaurants

03:20 — The Leap From Corporate to Entrepreneur

06:40 — Starting a Brokerage From a Basement

10:30 — Why Rejection Fueled Growth

14:40 — Buyers vs Sellers: The Early Struggle

18:20 — Scaling, Franchising & Systems

22:40 — “You Can’t Improve What You Don’t Track”

27:10 — Why Most Owners Don’t Know Their Numbers

31:40 — Real-Time Accounting & Customer Data

36:20 — Why Sales Is the #1 Survival Skill

40:30 — Chick-fil-A vs Everyone Else

45:10 — Why Social Media Is NOT a Sales Tool

50:20 — Branding vs Discount Addiction

55:40 — How Storytelling Increases Sales 30–40%

1:01:10 — The Hidden Cost of Bad Decor Decisions

1:07:30 — The $1.4M Build-Out Disaster

1:13:40 — Testing Design Without Killing ROI

1:19:20 — Why Everyone Is in Sales (Even the Kitchen)

1:25:30 — How to Sell Food, Wine & Desserts Properly

1:32:10 — What Makes a Restaurant Truly Sellable

1:38:40 — Systems, Documentation & Exit Value

1:45:10 — Franchise Value vs Independent Restaurants

1:51:30 — AI, Efficiency & the Future of Restaurants

1:58:40 — Final Advice for Restaurant Owners

🎙 Eric Gagnon shares thoughts and experiences, offering valuable insights into why visual-driven buying is becoming the future of real estate.

The ROI Masterclass Podcast Playlists :point_down:LINK IN THE COMMENT

#RestaurantBusiness #RestaurantROI #HospitalityIndustry #RestaurantOwners #SellingARestaurant #FoodAndBeverage #RestaurantValuation #HospitalityLeadership #BusinessSystems #EntrepreneurMindset #WealthThroughBusiness #ROI Masterclass

The Real Reason Most Brokerages Struggle to Scale And How to Fix It

Most real estate brokerages don’t fail, they stall, burn out leadership, and slowly lose margin.

In this episode of ROI Masterclass, Steven Meadows, COO of a 23-office real estate brokerage, breaks down what actually drives scalable growth. From starting at a front desk to leading nearly 400 agents, now remotely from Spain — Steven reveals why systems beat hustle, why perceived value determines real estate ROI, and how small operational decisions compound into massive results.

We dive into mergers and acquisitions, recruiting at scale, lead generation that actually works, brokerage-as-a-product thinking, and why presentation, staging, and photography directly impact profitability.

If you’re leading teams, growing a brokerage, or building any service business, this episode will change how you think about scale.

:stopwatch: HIGH-IMPACT CHAPTER TIMELINE (Tightened)

00:00 — From Front Desk to Brokerage Leadership

03:30 — Accidental Entry Into Real Estate

07:20 — The Foreclosure Boom & Early Lessons

11:10 — From Franchise Sales to COO

15:40 — Scaling from 5 Offices to 23

19:30 — Mergers, Acquisitions & Cultural Fit

24:20 — Why Recruiting Unlocks Scale

28:40 — Why Most Agents Resist Change

33:30 — How to Manage Change Without Revolt

38:20 — The Open House Concierge System

43:30 — Why Lead Generation Is the Lifeblood

48:40 — Perceived Value = Real Estate ROI

53:30 — Why Photography & Staging Matter More Than Price

59:20 — The “Dating App” Effect in Home Buying

1:05:30 — Brokerage as a Product Model

1:11:20 — Economies of Scale Most Brokers Miss

1:17:40 — Authentic Networking & Relationship ROI

1:24:30 — Leading 400 Agents From Spain

1:31:10 — Why Distance Improved Leadership

1:38:20 — Systems, Delegation & Perfectionism

1:45:40 — Toxic Culture & Hiring/Firing Fast

1:52:30 — Steven’s 3 Rules for Scaling Smarter

🎙 Steven shares thoughts and experiences, offering valuable insights into why visual-driven buying is becoming the future of real estate.

The ROI Masterclass Podcast Playlists :point_down:LINK IN THE COMMENT

#RealEstateBrokerage,#RealEstateLeadership,#ScalingBusinesses,#RealEstateROI,#BrokerageGrowth,#SystemsOverHustle,#EntrepreneurMindset,#RemoteLeadership,#DesignForROI,#WealthThroughRealEstate,#RealEstatePodcast,#BusinessSystems