How can gratitude reshape the challenging world of workers’ compensation? In this episode, we sit down with Debbie Hammer, a seasoned claims consultant and AVP at Woodruff Sawyer, to explore how cultivating gratitude rebuilds trust among stakeholders. We tackle mistrust, the pandemic's lasting effects, and the surge in litigation, uncovering practical strategies like gratitude journaling and face-to-face communication. Join us as we delve into transformative insights and actionable methods to foster collaboration and create a more positive work environment.

Some research shows that gratitude can positively impact trust. Explore the resources below:

• Gratitude Journals: https://greatergood.berkeley.edu/article/item/can_gratitude_make_our_society_more_trusting
• Thank you: https://www.psychologytoday.com/us/blog/parenting-translator/202409/research-finds-that-hearing-thank-you-really-matters-for-parents
• How Gratitude Builds Trust: https://www.linkedin.com/pulse/how-gratitude-builds-trust-your-team-sonya-shelton/