In an insightful interview, Paul Donnelly from Fineos discusses the challenges insurers face with legacy systems and the imperative for agility in the ever-evolving tech landscape.

He emphasizes the need for a strategic approach to system replacement, advocating for modular solutions that enable phased transitions. Donnelly highlights the importance of aligning long-term vision with short-term pressures, underscoring the role of C-suite leadership in guiding organizational strategy.

Additionally, he explores the role of technology providers in offering both independent advice and adaptable solutions to drive innovation in the insurance sector.