#4. Neil and Dermot discuss the role of the scrum master in a Dynamics 365 project.

• A servant leader
• Is the scrum master a project manager?
• The role of the scrum master in sprint events
• The three questions a scrum master asks during daily standup
• Project planning
• Reviews and retrospectives
• Do Dynamics 365 scrum masters need to be Microsoft certified?
• Can scrum masters have other scrum team roles such as product owner or developer?
• What are the characteristics of a good scrum master
• Techniques that a scrum master should know
• Can a client provide their own scrum master when the dev team is from a Microsoft partner?

Remember to download the Scrum Terms Worksheet for a handy guide to all the Scrum terms you hear in this episode.

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