In this episode, panel expert Kristin Arnold shares a rookie mistake that still makes her cringe: mispronouncing her panelists' last names during introductions—even though she knew them well. She explains why getting names right is a core sign of respect and a key part of making panelists look brilliant and audiences feel valued. Kristin then walks through her simple system to avoid slip-ups: confirm pronunciation in advance, write names phonetically, practice out loud, double-check backstage, and honor each person's preferred form.