[S2/E2] The Rules of Crisis Communication // Guest: Dr. Todd Felts, Associate Professor at the Reynolds School of Journalism, UNR

DiploChatz welcomes you to our Second Season - Episode 2!

Guest Co-Host: We are joined as a guest co-host on this second episode by Yulia Rajeh who is a Legal Case Assistant for NNIC's Refugee Resettlement Program. Episode 2 Description:

We will begin every DiploChatz show with a warm welcome to you! We will take this opportunity to introduce you to our episode's guest co-host.

On Episode 2 of DiploChatz, we are joined by Dr. Todd Felts, Associate Professor at the Reynolds School of Journalism at the University of Nevada, Reno (UNR).

Dr. Felts teaches media & society, crisis communications, and graduate classes in leadership, innovation, and engagement.  Before joining the faculty more than a decade ago, Dr. Felts directed public relations for international companies and causes, providing media relations counsel during crises and litigation. The University awarded him Outreach Faculty of the Year and he was the Human Services Network Board Member of the Year for his work for Northern Nevada HOPES, a federally qualified health facility in Northern Nevada.  This year, the Association of Fundraising Professionals named him Volunteer Fundraiser of the Year.

Segment 1 & 2: During the first and second segments of Episode 2, The rules of crisis communications are often used to mitigate and manage public perceptions of issues that affect us all.  A key ingredient in this process is trust.  The way we communicate plus how we act equals the reputation of individuals, organizations, and multinational corporations.  By understanding the cycle of a crisis from detection to listening, we are better equipped to make the right decisions at the right time, reducing the likelihood of the crisis getting out of hand. Players in international markets are often faced with additional challenges.  From language to culture differences, before we speak and act, there is a lot to learn. This discussion will focus on proven leadership approaches to communicating during a difficult time.  It will feature stories of success and how we can all, regardless of our responsibilities, create more positive situations for ourselves and the people impacted by a crisis. 

DiploChatz featured an ongoing Segment: Every month DiploChatz proudly features a segment called Mindfulness Moment with Dr. Yvonne Stedham. This segment provides practical advice on how mindfulness can support you in your daily life.  

Who is Dr. Yvonne? In addition to a three-decade-long career in academia as a professor in the College of Business at the University of Nevada, Reno, Dr. Yvonne Stedham is a Center for Mindfulness-trained mindfulness instructor. She has taught Mindful Leadership courses to MBA students, judges, and business executives and has a variety provided mindfulness programs to many organizations, including Microsoft, Hometown Health, and the Nevada Department of Transportation. Dr. Yvonne has been continuously affiliated with the Northern Nevada International Center for decades.

Credits:   Manuel Mederos, DiploChatz Host, Producer, Audio Editor, Content Director, Sound Engineer, FX/Music Coordinator, and Guest Coordinator   

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