In this episode, Pete Susca, Principal at Operational Excellence LLC (OpX Safety), joins the podcast for a discussion on why safety is bigger than safety—and how process and decision-making drive both injuries and business results. We learn how to see risk through the lens of systems thinking, how to spot dysfunction by observing everyday behaviors, and why safety must be designed into the business—not bolted on. 

In this episode of the Safe•Tea Podcast, Heather MacDougall interviews Tom West, Vice President and Global Practice Leader at MākuSafe, discussing the transformative role of safety technology, particularly wearable devices. They explore Tom's journey into safety technology, the founding story of MākuSafe, and the various applications of wearable technology in enhancing workplace safety. The conversation delves into the importance of data privacy, the human element in safety culture, and strategies for implementing technology in organizations. Tom emphasizes the need for open communication, leadership buy-in, and the integration of data to drive safety improvements and reduce incidents.