I’m talking about Spectacular Customer Service for Small Businesses and especially disaster recovery businesses.

There’s an old saying that customer service is like a good joke — if you have to explain it, it’s probably not working. But for small businesses, spectacular customer service isn’t just a punchline; it’s the lifeblood of your operation. And guess what? You don’t need a corporate-sized budget or a 200-page handbook to make your customers feel like royalty. 

Here are some great but simple ways to wow your customers, with just a dash of humor to keep it light in this Marketing Genius podcast.