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The Secret to Dealing with Negative Feedback
https://youtu.be/bGt8N8ipNns
On this week’s mini episode I talk about how to deal with negative feedback. It may seem obvious, but not everyone out there is a “hater”. You have to remember that other people have different perspectives than you do, and may be more critical about certain things than others. Check out the YouTube video above or listen to the podcast on iTunes.
I hope you are all enjoying these mini episodes that I am publishing to YouTube. Please let me know what you think in the comments or shoot me an email. 🙂
Shoot me your questions to [email protected]
Episode 251
Transcription
1
00:00:00,000 –> 00:00:08,220
welcome everybody to the dreamers
podcast I’m the host Joe part oh this is
2
00:00:08,220 –> 00:00:15,89
my co-host David grace right here
snapping away at her lips because she’s
3
00:00:15,89 –> 00:00:21,000
teething so this week on the dreamers
podcast i want to talk about listening
4
00:00:21,000 –> 00:00:27,119
to criticism and and actually talk about
an experience that I just had that
5
00:00:27,119 –> 00:00:30,000
actually turned out to be a really
positive experience might actually have
6
00:00:30,000 –> 00:00:36,360
some notes right here on this notebook
right over there because I wasn’t afraid
7
00:00:36,360 –> 00:00:42,329
to take on some negative criticism about
my conference that I just held here in
8
00:00:42,329 –> 00:00:46,920
South Jersey its mid-atlantic
podcast.com go check it out we just
9
00:00:46,920 –> 00:00:50,879
holding the virtual ticket for a hundred
bucks you can watch every session and
10
00:00:50,879 –> 00:00:53,968
you get the audio and all that but
anyway that’s not the point the point is
11
00:00:53,969 –> 00:01:00,420
is at there was somebody who had a less
than favorable opinion of some of the
12
00:01:00,420 –> 00:01:05,220
things that we did at the conference and
you know what a lot of times people
13
00:01:05,220 –> 00:01:07,890
don’t want to listen to
14
00:01:07,890 –> 00:01:11,850
I to any kind of criticism they you know
I were so many people saying oh my god I
15
00:01:11,850 –> 00:01:13,470
love this is amazing
16
00:01:13,470 –> 00:01:15,720
we had such a great time at your
conference I can’t wait to come back
17
00:01:15,720 –> 00:01:18,60
next year i already bought tickets for
next year
18
00:01:18,60 –> 00:01:22,770
let’s do this it’s gonna be awesome and
all of that but sometimes people that
19
00:01:22,770 –> 00:01:28,289
that didn’t get everything and what we
need to understand we’re working uh you
20
00:01:28,290 –> 00:01:32,880
know serving other people or offering a
product or something like that what we
21
00:01:32,880 –> 00:01:39,179
need to do is we need to be able to
listen to the people who have something
22
00:01:39,180 –> 00:01:43,79
to say and if you’re fortunate enough
for them to actually want to come and
23
00:01:43,79 –> 00:01:47,39
say something to you about it and you
know whether it’s in person or or at
24
00:01:47,40 –> 00:01:49,649
least in an email or survey or something
like that
25
00:01:49,649 –> 00:01:53,369
there’s so much that you can learn right
so you won’t learn anything if you just
26
00:01:53,369 –> 00:01:56,820
take all the great the great stuff with
yall wonderful like here let me just Pat
27
00:01:56,820 –> 00:02:01,889
myself on the back a little pat you on
the back to the Burt no I guess not
28
00:02:01,890 –> 00:02:07,49
ok so I and I had ended up having this
really awesome conversation learning so
29
00:02:07,49 –> 00:02:11,910
many things from a perspective that was
radically different than every other
30
00:02:11,910 –> 00:02:13,190
person
31
00:02:13,190 –> 00:02:18,320
I had talked to about the conference so
I i just want to really put out and
32
00:02:18,320 –> 00:02:24,560
emphasize that if you are willing to
listen and if you’re willing to you know
33
00:02:24,560 –> 00:02:29,900
reach out to people that give you that
feedback you can learn and when you
34
00:02:29,900 –> 00:02:30,560
learn
35
00:02:30,560 –> 00:02:34,610
everybody wins and that’s really all I
wanted to be able to do so that’s why I
36
00:02:34,610 –> 00:02:39,80
when I put my arm survey out i was
asking for people to leave their names
37
00:02:39,80 –> 00:02:43,250
so that i could contact them so i can
reach out to them to make it better so
38
00:02:43,250 –> 00:02:46,880
that next year could be better Ava for
you because you’ll be running around
39
00:02:46,880 –> 00:02:51,290
next year at the conference bugging
everybody while they’re trying to do
40
00:02:51,290 –> 00:02:56,299
things well maybe what we’ll see maybe
maybe only be there for lunch time or
41
00:02:56,300 –> 00:02:57,920
something running around
42
00:02:57,920 –> 00:03:01,130
yeah just lunchtime well she’s already
smiling and ready to eat
43
00:03:01,640 –> 00:03:06,739
ok so I this yeah listen to to your
customer base
44
00:03:07,250 –> 00:03:10,790
listen to the people that are willing to
give you negative feedback because you
45
00:03:10,790 –> 00:03:14,209
know a lot of times we want our egos to
get in the way or you guys can get in
46
00:03:14,210 –> 00:03:15,830
the way arm
47
00:03:15,830 –> 00:03:21,260
we don’t want that to happen and it
doesn’t have to happen that way and I
48
00:03:21,260 –> 00:03:23,899
got notification is going off and
they’re coming through on the mic so
49
00:03:23,900 –> 00:03:33,230
good job Joe I i guess i’ll see you all
next week here on the dreamers podcast
50
00:03:33,230 –> 00:03:35,959
by the way we just passed 200 episodes
51
00:03:35,959 –> 00:03:42,470
hooray anaya was on number 252 go check
it out if you haven’t I was really great
52
00:03:42,470 –> 00:03:47,510
episode and i did a pre-show with matt
where we talked about the awesomeness of
53
00:03:47,510 –> 00:03:51,79
getting to 250 episodes with this
amazing platform
54
00:03:51,980 –> 00:03:57,768
thanks for watching that you can
subscribe below link or comment below if
55
00:03:57,769 –> 00:04:01,280
you have a personal experience i’d love
to hear about it about getting some
56
00:04:01,280 –> 00:04:04,550
negative feedback to you got from
something that you did or product you
57
00:04:04,550 –> 00:04:09,530
put out and turning that into a positive
note with not only the customer but with
58
00:04:09,530 –> 00:04:12,769
yourself and with your product or
service going forward
View all episodes
By Super Joe Pardo
4.9
123123 ratings
https://youtu.be/bGt8N8ipNns
On this week’s mini episode I talk about how to deal with negative feedback. It may seem obvious, but not everyone out there is a “hater”. You have to remember that other people have different perspectives than you do, and may be more critical about certain things than others. Check out the YouTube video above or listen to the podcast on iTunes.
I hope you are all enjoying these mini episodes that I am publishing to YouTube. Please let me know what you think in the comments or shoot me an email. 🙂
Shoot me your questions to [email protected]
Episode 251
Transcription
1
00:00:00,000 –> 00:00:08,220
welcome everybody to the dreamers
podcast I’m the host Joe part oh this is
2
00:00:08,220 –> 00:00:15,89
my co-host David grace right here
snapping away at her lips because she’s
3
00:00:15,89 –> 00:00:21,000
teething so this week on the dreamers
podcast i want to talk about listening
4
00:00:21,000 –> 00:00:27,119
to criticism and and actually talk about
an experience that I just had that
5
00:00:27,119 –> 00:00:30,000
actually turned out to be a really
positive experience might actually have
6
00:00:30,000 –> 00:00:36,360
some notes right here on this notebook
right over there because I wasn’t afraid
7
00:00:36,360 –> 00:00:42,329
to take on some negative criticism about
my conference that I just held here in
8
00:00:42,329 –> 00:00:46,920
South Jersey its mid-atlantic
podcast.com go check it out we just
9
00:00:46,920 –> 00:00:50,879
holding the virtual ticket for a hundred
bucks you can watch every session and
10
00:00:50,879 –> 00:00:53,968
you get the audio and all that but
anyway that’s not the point the point is
11
00:00:53,969 –> 00:01:00,420
is at there was somebody who had a less
than favorable opinion of some of the
12
00:01:00,420 –> 00:01:05,220
things that we did at the conference and
you know what a lot of times people
13
00:01:05,220 –> 00:01:07,890
don’t want to listen to
14
00:01:07,890 –> 00:01:11,850
I to any kind of criticism they you know
I were so many people saying oh my god I
15
00:01:11,850 –> 00:01:13,470
love this is amazing
16
00:01:13,470 –> 00:01:15,720
we had such a great time at your
conference I can’t wait to come back
17
00:01:15,720 –> 00:01:18,60
next year i already bought tickets for
next year
18
00:01:18,60 –> 00:01:22,770
let’s do this it’s gonna be awesome and
all of that but sometimes people that
19
00:01:22,770 –> 00:01:28,289
that didn’t get everything and what we
need to understand we’re working uh you
20
00:01:28,290 –> 00:01:32,880
know serving other people or offering a
product or something like that what we
21
00:01:32,880 –> 00:01:39,179
need to do is we need to be able to
listen to the people who have something
22
00:01:39,180 –> 00:01:43,79
to say and if you’re fortunate enough
for them to actually want to come and
23
00:01:43,79 –> 00:01:47,39
say something to you about it and you
know whether it’s in person or or at
24
00:01:47,40 –> 00:01:49,649
least in an email or survey or something
like that
25
00:01:49,649 –> 00:01:53,369
there’s so much that you can learn right
so you won’t learn anything if you just
26
00:01:53,369 –> 00:01:56,820
take all the great the great stuff with
yall wonderful like here let me just Pat
27
00:01:56,820 –> 00:02:01,889
myself on the back a little pat you on
the back to the Burt no I guess not
28
00:02:01,890 –> 00:02:07,49
ok so I and I had ended up having this
really awesome conversation learning so
29
00:02:07,49 –> 00:02:11,910
many things from a perspective that was
radically different than every other
30
00:02:11,910 –> 00:02:13,190
person
31
00:02:13,190 –> 00:02:18,320
I had talked to about the conference so
I i just want to really put out and
32
00:02:18,320 –> 00:02:24,560
emphasize that if you are willing to
listen and if you’re willing to you know
33
00:02:24,560 –> 00:02:29,900
reach out to people that give you that
feedback you can learn and when you
34
00:02:29,900 –> 00:02:30,560
learn
35
00:02:30,560 –> 00:02:34,610
everybody wins and that’s really all I
wanted to be able to do so that’s why I
36
00:02:34,610 –> 00:02:39,80
when I put my arm survey out i was
asking for people to leave their names
37
00:02:39,80 –> 00:02:43,250
so that i could contact them so i can
reach out to them to make it better so
38
00:02:43,250 –> 00:02:46,880
that next year could be better Ava for
you because you’ll be running around
39
00:02:46,880 –> 00:02:51,290
next year at the conference bugging
everybody while they’re trying to do
40
00:02:51,290 –> 00:02:56,299
things well maybe what we’ll see maybe
maybe only be there for lunch time or
41
00:02:56,300 –> 00:02:57,920
something running around
42
00:02:57,920 –> 00:03:01,130
yeah just lunchtime well she’s already
smiling and ready to eat
43
00:03:01,640 –> 00:03:06,739
ok so I this yeah listen to to your
customer base
44
00:03:07,250 –> 00:03:10,790
listen to the people that are willing to
give you negative feedback because you
45
00:03:10,790 –> 00:03:14,209
know a lot of times we want our egos to
get in the way or you guys can get in
46
00:03:14,210 –> 00:03:15,830
the way arm
47
00:03:15,830 –> 00:03:21,260
we don’t want that to happen and it
doesn’t have to happen that way and I
48
00:03:21,260 –> 00:03:23,899
got notification is going off and
they’re coming through on the mic so
49
00:03:23,900 –> 00:03:33,230
good job Joe I i guess i’ll see you all
next week here on the dreamers podcast
50
00:03:33,230 –> 00:03:35,959
by the way we just passed 200 episodes
51
00:03:35,959 –> 00:03:42,470
hooray anaya was on number 252 go check
it out if you haven’t I was really great
52
00:03:42,470 –> 00:03:47,510
episode and i did a pre-show with matt
where we talked about the awesomeness of
53
00:03:47,510 –> 00:03:51,79
getting to 250 episodes with this
amazing platform
54
00:03:51,980 –> 00:03:57,768
thanks for watching that you can
subscribe below link or comment below if
55
00:03:57,769 –> 00:04:01,280
you have a personal experience i’d love
to hear about it about getting some
56
00:04:01,280 –> 00:04:04,550
negative feedback to you got from
something that you did or product you
57
00:04:04,550 –> 00:04:09,530
put out and turning that into a positive
note with not only the customer but with
58
00:04:09,530 –> 00:04:12,769
yourself and with your product or
service going forward