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The Secret to Great Tech Content? A Masterclass in Storytelling


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In this episode, I chat with the legendary Tony Redmond, a prolific writer and author of "Office 365 for IT Pros". Tony shares unfiltered insights from his career, critiques the state of technical writing and AI, and discusses the challenges with PowerShell and the future of AI agents in the Microsoft ecosystem.

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About Tony Redmond

Tony Redmond is a well-known and prolific writer in the Microsoft 365 space. After a long career in large tech companies like Digital, Compaq, and HP, where he rose to the level of Vice President, he became an independent consultant and author in 2010. He is the lead author of the widely respected and continuously updated e-book, "Office 365 for IT Pros," and "Automating Microsoft 365 with PowerShell."

LinkedIn - https://www.linkedin.com/in/tonyredmond/

πŸ”— Related Links

* Office 365 for IT Pros (Book) - https://office365itpros.com

* Practical 365 - https://practical365.com

πŸ“— Chapters

00:00 Intro

03:50 Tony's career and lessons from corporate life

09:06 The story behind the "Office 365 for IT Pros" book

21:35 Tony's rules for great technical writing

25:31 The problem with duplicate content and AI summaries

36:31 A critique of the Graph PowerShell SDK

45:15 The dangers of AI and the need for guardrails

50:57 Microsoft's mistake: Rushing tech without guardrails

55:04 The cyclical nature of technology and IT challenges

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Merill's socials

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Entra.ChatBy Merill Fernando

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