On today’s episode of Management Development Unlocked, Eric sits down with Heather Burright, a nonprofit learning and development consultant. Heather specializes in helping organizations improve performance and skill change through learning and development. She also hosts a private community for nonprofit learning and development professionals. Heather is the host of the podcast Learning for Good.

Eric is currently on the job market. He is seeking a role as a senior manager of learning and development, focusing on leadership and management development in tech. If you know anyone hiring, let Eric know.

In this episode, you’ll hear:

1. Behavior change as a component of L&D to create impact.
2. L&D’s role as an essential part of the employee or customer experience.
3. Organizational response to a need for behavior change and why training isn’t always the answer.
4. The science behind behavior change and what it looks like in action.
5. Why Heather recommends ABS (awareness, buy-in, skills, social support, and prompts) for a behavior change method at work.
6. How people managers often deal with their team members’ behavior–both good and bad.

Connect with Heather Burright:

LinkedIn

Learning for Good podcast

---

Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!

Connect with me on LinkedIn.

Please subscribe and comment!