Is your real estate business running you — or are you running it? 

Chris Cook sits down with Niketa Bissessar, the powerhouse operations leader behind the high-performing Michelle Fraser Team. 

They dive deep into how the right systems — and more importantly, the right people — can turn chaos into clarity and scale your business without breaking it. 

From ditching paper checklists for digital platforms to creating seamless, client-first processes, Niketa shares the playbook that helped her team cross the 100-deal threshold with grace. 

This episode is a must-listen for anyone serious about scaling, systematizing, and delivering a real estate experience so smooth that clients never even need to ask.

Listen For:

5:03 Building a Six-Month System That Thinks for You 

10:35 The Goal: A Business Where Clients Never Need to Call

13:09 The “Why” Behind Every Client Question

21:43 Managing Agents (Without Managing Their Egos)

28:28 Why No System Replaces Human Touch
 

Connect with guest: Niketa Bissessar

Email | Website | LinkedIn 

Connect with Chris:

Website | Email