This week on Unfinished Business, I’m joined by James Young to talk about his recent, first conference presensations and why confidence in front of people is as important as a designer’s skills with Photoshop. We discuss his knives business and how a side business can improve the work we do on the web and give us more varied content to talk and write about.

Thanks to our sponsor this week GatherContent—helping people who build websites work with their clients to plan, organise and collaborate on web content.