The longer version:
In our interview, Sarah spoke about the role that social media platforms can play in making their spaces safer for users. Some of these options can be controlled by changing app settings, but Sarah argues that safety should be the default.
SD: There are ways for users to change app settings that can make them safer to use. But platforms don't always make these choices easy to navigate — that's the first thing that needs to change. Plus, it can be unwieldy. In my work with children and teens, their parents share that there's so much information online about how to manage this, it can become overwhelming. And it's not just one platform; it's often multiple apps. Then the settings change, and you have to stay up to date with how to reset them. For parents, and adults too, it's a lot of work. So, how do we make it easier to automatically restrict content that may be inappropriate or harmful — for children and teens, and for some vulnerable adults too? If the automatic settings were more in line with what users want to see, that would be easier. Safety should come baked in; it shouldn't be something you have to go looking for and configure yourself.
Another thing platforms can do is focus more intentionally on user wellbeing. This is something that other researchers and I are working to understand. Instead of just reducing risk, can apps prioritize wellness? That's a real shift in design philosophy — building wellbeing into the platform itself, not just minimizing harm after the fact.
Centering kids is another important piece. It has historically been the case that children and teen users get considered after these apps are already developed, versus being centered from the start. Young users’ safety and experience with these apps should be part of the design phase, not an afterthought.
Considering the teen perspective — you work directly with young people, including discussions around their online preferences. What do teens want from social media platforms?
SD: First, teens want ways to connect with others and share content they enjoy. Secondly, they don't want to see content that isn't in line with who they are and their values. So again, I think a lot of it has to do with wanting content that matches their values and identity. They also want to connect with their peers — real people, people they know. They don't want AI-generated posts that aren't real. They want authenticity. I think that's a concern for many people, not just teens. So much online content is fake these days, plus we're often the “product,” paying for these apps by viewing ads. Teens, like many of us, want real content and real connections.
With collaborators, Sarah has created a toolkit to guide users on best practices and healthy social media use. Explore their "mini course" here, or on Instagram.
Short on time? Here’s a quick summary of some of Sarah’s top tips for building a healthier relationship with social media:
Reflect on what's working and what's not. Notice what content brings you joy, teaches you something or helps you connect meaningfully with others. Also consider what leaves you feeling down or upset, even if it felt satisfying in the moment. Note content that is disturbing, unsettling or triggering so you can take steps to avoid it.
Adjust your app settings to block unwanted content. Instructions are available to help navigate this process on a variety of apps.
Turn off recommendations — especially ones that push content that elicits fear, anger or worry.
Align use with your values and goals. Consider whether your social media habits are getting in the way of what matters to you; if so, adjust your social media use to ensure priorities come first.
Structure when you use screens. Set specific times for social media that protect time for sleep, work and important daily activities.
Avoid screens before bed if social media disrupts sleep. Try to not look at your phone for at least 30 minutes before bedtime and do something restful instead.
Replace passive scrolling with active connection. Try reaching out directly to someone you want to connect with. A message to a friend may fill your cup more than liking a photo.Go deeper
The American Academy of Pediatrics is actively developing resources for safe social media use among children and teens. See their latest recommendations in this guide.
Learn more about what centering young users' online experience could look like and what teens want from social media.
Check out this site for a closer look at why conversations around healthy social media use require a nuanced approach that considers benefits as well as risks.
Episode credits
Audio editing and production by Scott Freedman
Hosted and written by Erin Frick
The Short Version is produced by the Office of Communications and Marketing at the University at Albany, which is part of the State University of New York.
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