In the most innovative and collaborative work cultures, great leaders know that 'ideas come from everywhere'. Engaging with team members from all walks of life – and allowing them to turn ideas into action – is what results in an enriching experience at work. This episode of People Matters Unplugged features a champion of the concept of 'deep listening': Krating Poonpol, Group Chairman of KBTG. A seasoned professional who worked for Google at the heart of Silicon Valley, he brings an innovative mindset and a fresh take on talent development.