Don't let the singing distract you from the message: When we feel affronted or abused in some way, our first impulse is to lash out, to attack back, to say or do something to get even. This is usually not in our best interests. This usually has unintended consequences that compound the problem. Best we stay cool, stay calm, and think before we leap into action so that we respond in the most appropriate and effective way for the greatest good of all concerned.