We’ve been told encouragement is extra. A bonus. A soft skill.But what if I told you it could be the difference between someone staying… or walking away for good?

In this UnMuted quickcast, I’m sharing the true story of a moment that changed everything—and what it taught me about how leaders, mentors, and everyday people hold more power than they realize.

You don’t need the perfect words.You just need to show up.Because the moment someone feels seen… is the moment they start to shine.