In today's digital world, social media can play a critical role in shaping how clients perceive veterinary clinics. A single online misstep can damage your reputation, while a well-managed presence can strengthen client relationships and attract new business. 

In this episode, we explore the common pitfalls that put veterinary practices at risk and share the strategies successful vets use to navigate online interactions. From handling negative reviews to turning difficult clients into loyal advocates, we’ll talk about practical ways to protect your clinic’s reputation and build a positive community presence.