Interview with Robbie Hearn, the Head of Member Experience for giffgaff, a new people-powered UK MVNO. Prior to joining giffgaff Robbie was Head of Retention for Be Broadband, a subsiduary of O2/Telefonica with a strong focus on online support and community engagement. Robbie also spent 5 years working in Australia in a variety of marketing roles for Telstra.

The Social Nerdia Show!#33 - giffgaff Head of Experience Robbie Hearn

The Social Nerdia Show! is the audio companion to socialnerdia.com, a blog about the convergence of technology + marketing + social media, and the people / sub-cultures making it possible. You can read about each of our shows and interviews at <a href="http://www.socialnerdia.com" rel="noopener">www.socialnerdia.com</a>

Technology

The Social Nerdia Show! is the audio companion to socialnerdia.com, a blog about the convergence of technology + marketing + social media, and the people / sub-cultures making it possible. You can read about each of our shows and interviews at www.socialnerdia.com

The Social Nerdia Show! is the audio companion to socialnerdia.com, a blog about the convergence of technology + marketing + social media, and the people / sub-cultures making it possible. You can read about each of our shows and interviews at <a href="http://www.socialnerdia.com" rel="noopener noreferrer">www.socialnerdia.com</a>

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The Social Nerdia Show!#33 - giffgaff Head of Experience Robbie Hearn

The Social Nerdia Show!#33 - giffgaff Head of Experience Robbie Hearn