Can a 50-euro error on a payslip destroy your corporate culture? In this episode, Michaël Custers, Chief Strategy Officer at SD Worx, explains why employee experience is a marketing discipline applied internally. We move from the theory of value disciplines to the practical "social contract" of work.What you will learn:

* The 3 ways to differentiate your organization (Cost, Innovation, or Relationship).

* Why technology must "absorb" legislation so humans can focus on happiness.

* The difference between "Stable Stakes" and "Delighters."

Welcome to Verbonden, the podcast where we make complex architecture concrete. My name is Elise Luyckx, and today we find the soul in the machine.