In autumn 2019, The Retail Exchange partnered with World Retail Congress to record a series of special roundtable podcast episodes, exploring the challenges and opportunities that will lie in store for retail in the new decade ahead. In this second episode, we discuss the evolution of consumer behaviour and societal trends.

Guest host Ian McGarrigle, Chair of World Retail Congress, is joined by senior retail thought leaders from Hammerson plc, WGSN Insight, Style Psychology, Household, RPA: Group and ASF Development.