In this episode of thinkPod, Amanda Thurston, Leader, Digital Marketing Services, speaks to Liesbeth Oudkerk, Product Owner, Digital Transformation at KLM. They talk about putting your employees at the center of transformation efforts, building customer experience through multi-disciplinary teams, and leveraging design thinking principals for driving creativity.

The Speed of the Customer Feat. Liesbeth Oudkerk, Product Owner, Digital Transformation, KLM

thinkLeaders tells the stories behind AI and business transformation through engaging interviews with top entrepreneurs, technologists, and researchers at the forefront of disruption. 

Join host Amanda Thurston as she and her guests offer insights and advice on strategic, data-driven leadership, and innovation. It is a deep dive into emerging technologies that unpacks and explains the issues, having some fun along the way. Brought to you by IBM. 

This channel is managed by Serena Peters and Amanda Thurston, and follows IBM Social Computing Guidelines (www.ibm.com/blogs/zz/en/guidelines.html). We reserve the right to delete comments that are offensive or suggestive, personal attacks, anonymous, wildly off-topic, spam or advertisements.

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thinkLeaders tells the stories behind AI and business transformation through engaging interviews with top entrepreneurs, technologists, and researchers at the forefront of disruption. Join host Amanda Thurston as she and her guests offer insights and advice on strategic, data-driven leadership, and innovation. It is a deep dive into emerging technologies that unpacks and explains the issues, having some fun along the way. Brought to you by IBM. This channel is managed by Serena Peters and Amanda Thurston, and follows IBM Social Computing Guidelines (www.ibm.com/blogs/zz/en/guidelines.html). We reserve the right to delete comments that are offensive or suggestive, personal attacks, anonymous, wildly off-topic, spam or advertisements.

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The Speed of the Customer Feat. Liesbeth Oudkerk, Product Owner, Digital Transformation, KLM

The Speed of the Customer Feat. Liesbeth Oudkerk, Product Owner, Digital Transformation, KLM