In this podcast, Chris interviews Michelle Webb, Clinical Assistant Professor of Nursing, Certified Cultural Intelligence Facilitator, and Unconscious Bias Coach for Duke University School of Nursing.  

Chris and Michelle talk about the reality of the staffing crisis and how it is not going to improve.  They discuss, given this reality and challenge, what it will require of leaders: a polarity of thinking.  Think both/and, not either/or thinking.  Chris draws the comparison of how polarity of thinking is like an analogy Teleios uses often which is the Vision of the Eagle, thinking on two different axes at once.  

For staffing, leaders need to think differently in order to ensure nurses perform to the maximum extent of their license.  This will also require thinking and anticipating the systemic impacts of that occurring, which may result in new disciplines being developed.  Also, it will require of leaders and staff to think about how we innovate care models.  All of this sounds difficult, maybe even impossible, but the necessity of the ongoing staffing challenge today and in the future must be met by leaders and staff together.  All of this type of thinking is going to be required.  

A great quote from the podcast Michelle says, “We must look where we have abundance?”  That’s a great thought prodder given the staffing challenges that exist throughout the hospice and palliative care segment but right on point.  The same ole thinking of “we are short staffed, and we look forward to it just getting better,” is not going to get you there.  This is a great listen and thinking opportunity for staff and leaders as there probably is no greater challenge in all of healthcare today than staffing.  Join us, this is timely and relevant.

Guest:
Michelle Webb
Clinical Assistant Professor of Nursing, Certified Cultural Intelligence Facilitator and Unconscious Bias Coach for Duke University School of Nursing

Host:
Chris Comeaux
CEO / President of Teleios Collaborative Network

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast